Palak Choudhary
Summary
International business postgraduate with a master's degree from the University of Nottingham and proven experience as a business operations analyst in logistics. Expertise in business analysis, data-driven decision-making, and project coordination, leading to significant process improvements and enhanced operational performance. Proficient in analyzing business processes, tracking KPIs, and preparing detailed reports to support cross-functional initiatives. Strong communication and problem-solving skills, with a structured analytical approach and a focus on project management within global organizations.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Business Operations Analyst
Skylark Logistics Ltd
Gurugram
11.2025 - Current
- Tracked and evaluated key operational KPIs to enhance delivery performance, turnaround time, and service efficiency using Excel and Google Sheets.
- Analyzed operational and business performance data to identify trends, inefficiencies, and improvement opportunities across logistics operations.
- Prepared regular business reports and performance dashboards to support management decision-making and operational planning.
- Coordinated cross-functional teams to ensure timely execution of business initiatives and operational requirements, facilitating smoother workflows.
- Supported end-to-end project coordination by tracking timelines, deliverables, and dependencies to ensure projects stayed on schedule.
- Identified operational challenges through data analysis and contributed to developing solutions for improved efficiency and cost-effectiveness.
- Conducted root-cause analysis of operational issues, providing actionable recommendations that guided process optimization efforts.
- Maintained structured documentation including project trackers and performance reports to enhance visibility and accountability.
Education
Master of Science - International Business
University of Nottingham
Nottingham, United Kingdom12-2024
Bachelor of Arts - Psychology And Sociology
Jesus And Mary College, University of Sdelhi
New Delhi07-2023
Skills
- Data analysis
- Performance tracking
- Reporting and documentation skills
- Root-cause analysis
- Process optimization
- Project coordination
- Cross-functional collaboration
Languages
Hindi
Native
Native
English
Proficient (C2)
C2
Timeline
Business Operations Analyst
Skylark Logistics Ltd
11.2025 - Current
Master of Science - International Business
University of Nottingham
Bachelor of Arts - Psychology And Sociology
Jesus And Mary College, University of Sdelhi