Palaniappan Alagappan

Dynamic leader with proven track record of successfully managing large projects and initiatives and achieving desired business objectives. Skilled in building and nurturing strong client relationships, driving account growth through upselling and cross-selling, and managing multi-million-dollar portfolios to achieve strategic business objectives. Proven expertise in overseeing end-to-end service delivery for global clients, ensuring seamless operations, SLA adherence, and exceptional customer satisfaction. Proven ability to lead global teams, and deliver cutting-edge digital transformation projects. Skilled in agile methodologies, client engagement. Formerly with Cognizant,. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams.

Result-driven IT professional with remarkable success in building teams and executing programs in various technology platforms, executed large programs and managed cross-functional teams like Digital, Analytics, Development, QE&A, Infrastructure & Cloud

Digital Transformation of EMR /EHR - Spearheaded delivery, implementation, support and maintenance of Dedalus CSP (Persona) product in a large hospital chain in Asia. The benefits include the transformation of Clinician–patient experience and an increase in the adoption of EHR. The product is Electronic Patient Record (EPR) agnostic and Integration through HL7 FHIR standards. The product is deployed in a Hybrid cloud

Managed clients and client programs for Cognizant, Account Auditee for Cognizant ISO 9001 Certification

Data Orchestration Platform – Greenfield product developmentof an orchestration platform for data science with an automated library of process pre-built and standardized collaboration tools. Built over 8 months in Liferay, React, jBPM, PostgreSQL, Keycloak, and elastic search. Responsible for the end-to-end delivery from the requirement to deployment

Kidney Care Portal and mobile App – Developed a portal for the world’s leading provider of products and services for people with chronic kidney failure. The application allows patients to undergo dialysis remotely from home and capture vitals and flowsheet data via laptop, mobile, or tablet. It integrates with clinical systems such as Siemens Sorian EHR, FHIR HL7, and Mirth HIE, providing real-time patient data to Nephrologists and Caregivers. The portal was built using the Liferay platform

Post-Acute Care Portal - Greenfield product development of a Post-Acute Care portal for a PAC provider. Delivered to market within 5 months from requirements gathering to production deployment, despite a complex architecture. Translated product vision into the application using Agile methodology, with the portal built on the .NET platform

Computer Physician Order Entry (CPOE) – Development of CPOE module covering all aspects of Order/ Order Set management and integration of CPOE with a third-party clinical decision support system. Development of Physician dashboard, Patient summary, and Configuration Management modules. Agile is adopted for quick time to market and the system is built in Java platform

Patient centered Laboratory solution – Responsible for delivery of various maintenance and development release for i.Laboratoy, which is a comprehensive solution designed to fulfil a laboratory’s clinical and business needs. This product is live in more than 100 laboratories across the UK and built in VB and Mumps

Mumps/ Intersystem Cache based Legacy – Led Back office system development for large electronic trading platform, maintenance and production support teams comprising of 75 associates at offshore and built a strong 50-member team primarily for Cache technology focused on development and maintenance activities

Program Manager for Cognizant Healthcare solution team creating healthcare-specific IP for Cognizant, Spearheaded development of BI solution for hospital, Hospital Performance Management (HPM) and an ambulatory EHR solution, PowerHealth