Azure DevOps
PALLAV DUBEY
Product Owner
Noida,UP
Summary
Dynamic Product Owner and Certified Scrum Master with over 10 years of experience in product management, agile delivery, and digital transformation. Proven ability to drive the adoption of global technology platforms while managing cross-functional teams to deliver AI-enabled automation solutions that enhance efficiency and elevate user experience. Proficient in stakeholder management, backlog prioritization, and process optimization, consistently delivering results that align with organizational goals and customer needs.
Overview
10
10
years of professional experience
2
2
Certifications
1
1
Language
Work History
Product Owner
E&Y Global Delivery Services (GDS)
09.2022 - Current
- Owned and managed a global compliance & workflow automation platform used across 90+ countries, ensuring scalability, configurability, and integration with enterprise systems.
- Spearheaded adoption of Gen-AI features (document classification, field extraction, auto-summaries, and missing info requests), cutting manual effort by 30%+ and reducing error rates by 25%.
- Defined and executed the product roadmap, aligning enhancements with global tax leadership and user feedback, improving adoption rates.
- Delivered a high-impact annual data rollover feature across 70+ clients and 9,000+ employees, later automated to reduce manual processing by one-third.
- Partnered with stakeholders across multiple time zones, ensuring smooth delivery, testing, and rollout of new features.
- Received leadership recognition for successful execution and positive stakeholder feedback (>90% satisfaction).
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
Senior Executive (Business Analyst)
Noida Power Company Limited, RP-SG GROUP
09.2017 - 09.2022
- Acted as Scrum Master and Business Analyst, driving agile practices and facilitating cross-functional collaboration to deliver business and system enhancements.
- Led digital transformation initiatives, including Advanced Metering Infrastructure (AMI) implementation and ERP integration, contributing to 15–20% improvement in operational workflow efficiency.
- Conducted technical data analysis from smart meters using SQL and Advanced Excel to generate insights, enabling better data-driven decision-making.
- Partnered with stakeholders to align business needs with IT delivery, achieving 90%+ on-time delivery of sprint objectives.
- Built strong expertise in vendor management, stakeholder communication, and process improvement, laying the foundation for transition into global IT product ownership.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
Executive
Torrent Power Limited
07.2015 - 08.2017
- Performed data analysis and network operations management, leveraging feeder and meter data for forecasting and efficiency improvements.
- Resolved 100+ customer issues/day via Outage Management System (OMS), improving service reliability and satisfaction.
Education
Bachelor of Technology - Electrical Engineering
Ajay Kumar Garg Engineering College
Ghaziabad, UP 2009.04 - 2010.03
No Degree - Science Education
St. Joseph's College, ISC
Allahabad 2009.04 - 2010.03
Skills
Agile & Scrum – Sprint planning, backlog grooming
Product Strategy – Roadmap, KPIs
Automation & AI – Workflow automation, document processing
Stakeholder Management – Global teams, cross-functional
Data Analytics – SQL, Power BI, Advanced Excel
Digital Transformation – Process optimization
Business Analysis – BRDs, requirements, acceptance criteria
Certification
Certified ScrumMaster® by SCRUM ALLIANCE®
Software
- Jira ,ALM Tools
- SAP ECC, S4 HANA
- SQL Developer, TOAD
Power BI
Timeline
Certified SAFe 6.0 Agilist
07-2023
Certified ScrumMaster® by SCRUM ALLIANCE®
06-2023
Product Owner
E&Y Global Delivery Services (GDS)
09.2022 - Current
Senior Executive (Business Analyst)
Noida Power Company Limited, RP-SG GROUP
09.2017 - 09.2022
Executive
Torrent Power Limited
07.2015 - 08.2017
Bachelor of Technology - Electrical Engineering
Ajay Kumar Garg Engineering College
2009.04 - 2010.03
No Degree - Science Education
St. Joseph's College, ISC
2009.04 - 2010.03
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