Pallav Kumar
Senior Project Specialist
Bangalore
Summary
Highly skilled professional with five years of hands-on experience in Order Management and Procurement processes, with a strong focus on O2C. Proficient in problem-solving and strategic planning, adept at navigating complex challenges to drive operational excellence. Seeking an engaging role where I can utilize my expertise to effectively implement company policies, while also advancing my skills and making meaningful contributions to organizational development. Motivated by the opportunity to apply my experience and strategic perspective for mutual growth and success.
Overview
5
5
years of professional experience
Work History
Senior Project Specialist / Process Associate
KGPCO India Private ltd Company
03.2019 - Current
- Acted as the primary point of contact for customers, ensuring streamlined communication and dissemination of project information.
- Generated comprehensive quality management documentation to uphold project standards.
- Strategically planned project engineering, installation costs, and time allocations.
- Managed procurement and delivery of communication materials, optimizing costs and ensuring timely delivery to customer sites across the U.S.
- Maintained accurate sales and purchase order records within the ERP system, facilitating efficient workflow.
- Coordinated with shipping partners to oversee the timely delivery of products to customers and monitored shipment statuses.
- Collaborated with internal teams to expedite procurement of back-ordered materials and ensure customer satisfaction.
- Tracked project materials using dedicated software and liaised with vendors to obtain shipping information.
- Authorized payment approval for Service Level Agreement Fees (SLAF) and processed invoices upon project completion.
- Demonstrated a comprehensive understanding of company policies, procedures, and associated risk factors.
- Provided training, coaching, and mentorship to team members, fostering skill development and productivity.
- Exhibited strong communication and interpersonal skills, fostering collaborative relationships and enthusiasm within the team.
- Demonstrated the ability to work both independently and as part of a team, ensuring tasks were completed within specified timelines.
- Reviewed past and future project milestones, coordinating with relevant teams to ensure timely project completion.
- Presented project status and progress reports to the Director on a monthly and quarterly basis, ensuring transparency and accountability.
- Reduced errors in data entry by maintaining strict attention to detail and thoroughness.
- Reported regularly to managers on project budget, progress, and technical problems.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Education
Bachelor of commerce -
MS Ramaiah College of Arts Science & Commerce, Bangalore University
BengaluruHigher Secondary - undefined
ST Xavier's JR/SR school
Skills
- Proficient in Scope Management, Documentation, and Reporting
- Skilled in providing Creative Solutions and Mentoring
- Experienced in SIIM (System Integration Information Manager) and NAV (Microsoft Dynamic Navision)
- Knowledgeable in D365 Finance & Operations (Warehouse Management)
- Well-versed in Project Management and Problem-solving
- Proficient in Basic Computer Skills
- Experienced with MS Office tools: Word, Excel, SharePoint Business, and Microsoft Outlook
- Strong in Teamwork and Collaboration
Rewards And Achievements
- Several Appreciations from clients for delivering great customer service.
- Spot Awards (for the exemplary performance)
Personal Qualifications
- Bachelor of commerce, Bangalore university, MS Ramaiah College of Arts Science & Commerce, 2017
- Higher Secondary, ST Xavier's JR/SR school, Muzaffarpur, Bihar, 2013
Timeline
Senior Project Specialist / Process Associate
KGPCO India Private ltd Company
03.2019 - Current
Bachelor of commerce -
MS Ramaiah College of Arts Science & Commerce, Bangalore University
Higher Secondary - undefined
ST Xavier's JR/SR school
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