Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.
Transaction Authorization:
Review and authorize high-value or exceptional transactions beyond standard teller limits, including withdrawals, deposits, fund transfers, and check clearances.
Ensure transactions comply with banking policies, procedures, and regulatory requirements.
Customer Interaction: Handle escalated customer inquiries or complaints with professionalism and efficiency.
Assist in maintaining strong relationships with customers by delivering prompt and accurate solutions.
Cash Management: Monitor branch cash levels, ensuring sufficient availability to meet customer demands.
Oversee end-of-day balancing of cash drawers and investigate discrepancies as needed.
Risk and Compliance Management: Verify documents and ensure all transaction records are accurately maintained.
Identify and report suspicious activities, potential fraud, or operational risks to the appropriate authorities.