PALLAVI H V
BENGALURU
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
OPERATION AND CUSTOMER SUPPORT SPECIALIST
SKILLVERTEX
BANGALORE
01.2023 - Current
- Developed strategies for addressing common customer complaints in an efficient manner that minimized negative impact on the company's reputation.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Resolved escalated customer inquiries quickly and efficiently while maintaining a positive attitude.
- Conducted regular meetings with sales teams to provide feedback, motivate employees and discuss progress towards goals.
MARKETING EXECUTIVE
SKILLVERTEX
BANGALORE
12.2021 - 01.2023
- Generate leads through cold calling, email marketing, and social media outreach
- Managed and executed email marketing & Affiliate marketing campaigns
- Develop and execute affiliate marketing strategies, goals, and targets aligned with the overall marketing objectives
- Created and managed marketing collateral, including email templates, landing pages, and social media content
Education
BACHELOR OF ENGINEERING(CS&E) -
VTU UNIVERSITY
1-2nd year PUC -
ADICHUCHANGIRI PU COLLEGE
SCHOOLING -
ST JOHN'S CONVENT
Skills
- Affiliate marketing management
- Lead generation and conversion
- Email marketing campaign creation and optimization
- Strong communication and leadership skills
- Customer Retention Strategies
- LIVE Chat
- WordPress
- Written English
Certification
- Davangere, Internship certificate on Machine Learning, SMART BRIDGE
- Haveri, Pre-Primary Teacher Education, Taken by Rastrapita Bal Prashikshan Vidyapeeth
- GOOGLE, India, Fundamentals of DIGITAL MARKETING
- Bengaluru, Skillvertex DIGITAL MARKETING TRAINING Certificate
Languages
- ENGLISH
- KANNADA
- HINDI
Awards
BEST MARKETING EXECUTIVE, 03/01/22, 07/01/23
Hobbies and Interests
- READING BOOKS
- WRITING SMALL STORIES
- LISTENING TO THE MUSIC
- SOCIAL WORK
Projects
DBMS Mini Project, On Employee Leave Management System , Davangere
Objects Graphics Mini Project, Moving in Rain
A low light Enhancement of Video/Audio image processing, using MATLAB
Machine Learning, on flight delay prediction
Disclaimer
I, PALLAVI H V, hereby declare that the information provided in my resume is true, complete, and accurate to the best of my knowledge. I understand that my false statements or misrepresentation may lead to disqualification from the job application process.
Timeline
OPERATION AND CUSTOMER SUPPORT SPECIALIST
SKILLVERTEX
01.2023 - Current
MARKETING EXECUTIVE
SKILLVERTEX
12.2021 - 01.2023
BACHELOR OF ENGINEERING(CS&E) -
VTU UNIVERSITY
1-2nd year PUC -
ADICHUCHANGIRI PU COLLEGE
SCHOOLING -
ST JOHN'S CONVENT
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