Summary
Quote
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFO
Languages
Timeline
BusinessAnalyst

PALLAVI PARANDKAR

Sr. Salesforce QA
Pune

Summary

An experienced Salesforce QA Professional with 5+ years of experience in Salesforce Testing, covering all phases of the SDLC, STLC, and Defect Life Cycle. Proven expertise in Functional Testing, Smoke Testing, Regression Testing, Mobile Testing, and Accessibility (ADA) Testing. Hands-on experience with Salesforce Sales Cloud, Marketing Cloud, B2B Commerce Cloud, Order Management System (OMS), and Salesforce CPQ. Skilled in Selenium automation testing using Java, with experience identifying test cases for automation to improve test efficiency. Experienced in mentoring and guiding junior QA team members, supporting test planning, execution, defect management, and knowledge sharing. Strong understanding of Agile methodologies, quality assurance best practices, and effective cross-functional collaboration.

Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Overview

5
5
years of professional experience
4
4
Certifications
3
3
Languages

Work History

Sr. Salesforce Quality Analyst

Rafter One IT Service Management Company
06.2021 - Current
  • Collaborated with Developers, Project Managers, and Business Analysts to analyze business requirements and translate them into detailed test cases and test scenarios.
  • Participated in Agile/Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
  • Performed testing for Salesforce CPQ modules, including Revenue, Billing, Approval Processes, and Subscription Management.
  • Executed multiple testing types: Functional Testing, Regression Testing, Smoke Testing, Cross-Browser Testing, Mobile Testing, Accessibility (ADA) Testing, and Data Migration Testing.
  • Tested Order Management workflows, validating end-to-end business processes and system integrations.
  • Worked on Salesforce Marketing Cloud projects, performing email validation using Email on Acid and accessibility compliance testing.
  • Logged, tracked, and managed defects using JIRA, ensuring proper documentation, prioritization, and resolution.
  • Used AIO Test for test management, test execution, and test reporting.
  • Identified and analyzed test cases suitable for automation to improve regression efficiency.
  • Developed and executed Selenium automation test scripts using Java for functional and regression testing.
  • Conducted user acceptance support (UAT) and provided demo sessions to clients.
  • Mentored junior QA engineers, supporting onboarding, knowledge transfer, and QA best practices.
  • Demonstrated strong analytical skills, attention to detail, and problem-solving abilities.

Associate technical consultant

BlueFlame Labs
07.2020 - 05.2021
  • Gained strong knowledge of Salesforce technical and functional concepts, including Salesforce architecture, standard and custom objects, fields, page layouts, and relationships.
  • Analyzed business and functional requirements to create detailed test cases, test scenarios, and test data.
  • Tested and validated Salesforce configuration components, including Validation Rules, Flows (Flow Builder), Profiles, Permission Sets, and Role Hierarchies.
  • Performed functional testing, smoke testing, and regression testing to ensure application stability and data accuracy.
  • Assisted in testing Salesforce automation features, including workflow rules and flows, identifying defects and verifying fixes.
  • Logged and tracked defects using JIRA, ensuring clear documentation and effective communication with developers.
  • Supported User Acceptance Testing (UAT) by validating business scenarios and reporting issues.
  • Participated in Agile/Scrum activities, including daily stand-ups and sprint discussions.
  • Collaborated effectively with developers, QA team members, and business stakeholders to understand requirements and testing expectations.
  • Demonstrated strong communication, teamwork, and problem-solving skills in a fast-paced Agile environment.
  • Developed a strong focus on attention to detail, quality assurance best practices, and continuous learning.

Education

B.E. - Computer Science

Pune University
Pune, India
06-2020

Skills

Development of test strategies

Certification

Salesforce Certified Administrator

ADDITIONAL INFO

  • Date of Birth : 03-03-1998
  • Address : Pune 411041

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Sr. Salesforce Quality Analyst

Rafter One IT Service Management Company
06.2021 - Current

Associate technical consultant

BlueFlame Labs
07.2020 - 05.2021

B.E. - Computer Science

Pune University
PALLAVI PARANDKARSr. Salesforce QA