Biking Enthusiast
PALLAVI SRIVASTAVA
Summary
With over 18 years of experience in SaaS and CPaaS, I am a global sales, product, and technology leader who drives growth and customer satisfaction for Sinch and its partners. I have a MBA, a PGCPM in Marketing and Brand Management, and multiple certifications in emotional intelligence, humble leadership, and entrepreneurship.
As the Head of Partnerships at Sinch, I lead the team that creates and executes productive and mutually beneficial integration partnerships with technology partners, enabling them to leverage Sinch's AI-powered chat and voicebot platform, Chatlayer, that supports over 100 languages. I also ideate and evaluate joint solutions, educate GTM teams on value proposition and competitive differentiation, and collaborate with the marketing team on structuring innovative campaigns and webinars. My mission is to empower enterprises to create great communication solutions that enhance their customer experience. I have a passion for connecting technology and business on a global scale, building trust and value across diverse stakeholders, and delivering innovative and customer-centric solutions.
Overview
19
19
years of professional experience
1
1
Certification
2
2
Languages
Work History
Associate Vice President
Sinch India
03.2021 - Current
- Led the Strategic partnerships team with the primary goal of increasing revenues via Tech partnerships across a diverse portfolio of mobile-first and cloud-first communications products.
GM- Corporate Sales
Icon Global Services
03.2019 - 03.2021
- Emerging in a key role as a Global Sales Lead for Voice and Business Head for Rich Messaging Services.
AGM- Sales
REVE Systems
03.2010 - 03.2019
- Boosted sales & marketing operations for promoting products, achieving business goals and increasing sales growth.
Manager Sales
99acres.com
05.2008 - 08.2009
- Gained strong market knowledge of existing and potential clients (Real Estate Agents) and ensured business growth opportunities aligned to company's strategic plans.
Sales Manager - Bancassurance
ICICI Lombard GIC Ltd.
12.2005 - 05.2008
- Developed new markets for long-term revenue growth and maintaining relationships with customers to achieve repeat/ referral business.
Business Development Executive- Corporate Sales
Hindustan SanitarywareLtd.
12.2004 - 12.2005
Education
B.C.A -
Dr. Bhim Rao Ambedkar University
PGDM - Marketing
Institute of Marketing Management
Diploma - Brand Management
MICA
2016
Skills
Basic Office Automation MS Office (MS Word & PowerPoint) & Internet ApplicationsPartnerships & Global AlliancesStrategic Portfolio ManagementStrategy PlanningBusiness ManagementProduct ManagementBusiness DevelopmentGlobal SalesClient Relationship ManagementMarket AnalysisTraining & DevelopmentIntuitivePlannerLeader
P&L Management
Revenue Generation
Global Alliance
GTM Strategy
Operational leadership
Business Forecasting
Corporate Communications
Utilization review
Operations Management
Human Resources Management
Partnership Development
Organizational Development
Business Planning
Strategic Planning
Customer Retention
P&L Administration
Teamwork and Collaboration
Product Development
Goal Setting
Sales Coaching
Excellent Communication
Revenue Growth
Interpersonal Communication
Business Leadership
Price Structuring
Revenue Forecasting
Effective leader
Change Management
Decision-Making
Financial Planning
Team building
Sales Promotion
Marketing Strategies
Time management abilities
Customer Service
Certification
PG Certificate Program in Marketing and Brand Management, MICA, xx
Personal Information
- Location Preference: Delhi / NCR
- Industry Preference: Telecom/SAAS/CPAAS / IT
- Date of Birth: 10/11/1981
Diploma
Diploma Holder in Indian Classical Dance (Kathak)
Notable Accomplishments
- Recognized as an active participant in International Telecom Week-Chicago, Asian Carrier Conference- Philippines, Gitex-Dubai, Communic Asia- Singapore, Voice & IP- Frankfurt, Capacity Middle East- Dubai & SACM- Sri Lanka
- Recognized by senior management of Reve Systems for achieving set sales targets for consecutive 6 years
- Showcased spectacular performance MOM; promoted within 6 months of joining ICICI Lombard from Unit Sales Manager to Sales Manager
- Bagged all sales targets and stood No.1 Pan India throughout tenure in ICICI Lombard GIC Ltd.
- Recognized as Year's Best Management Trainee (BDE Pan India) while working With Hindustan Sanitary Ware
- Successfully added the world 2nd largest Telecom Operator to client portfolio with a revenue of $4mn
- Bagged Policy Bazaar as one of the biggest revenue contributors to the current organization with monthly billing of $1mn.
Accomplishments
- Recognized as an active participant in International Telecom Week-Chicago, Asian Carrier Conference- Philippines, Gitex- Dubai, Communic Asia- Singapore, Voice & IP- Frankfurt, Capacity Middle East- Dubai & SACM- Sri Lanka
− Recognized by senior management of Reve Systems for achieving set sales targets for consecutive 6 years
− Showcased spectacular performance MOM; promoted within 6 months of joining ICICI Lombard from Unit Sales Manager to Sales Manager
− Bagged all sales targets and stood No.1 Pan India throughout tenure in ICICI Lombard GIC Ltd.
− Recognized as Year’s Best Management Trainee (BDE Pan India) while working With Hindustan Sanitary Ware
− Successfully added the world 2nd largest Telecom Operator to client portfolio with a revenue of $4mn
− Bagged Policy Bazaar as one of the biggest revenue contributor to the current organization with monthly billing of $1mn.
Interests
Ardent Dancer
Passionate Trekker
Timeline
Associate Vice President
Sinch India
03.2021 - Current
GM- Corporate Sales
Icon Global Services
03.2019 - 03.2021
AGM- Sales
REVE Systems
03.2010 - 03.2019
Manager Sales
99acres.com
05.2008 - 08.2009
Sales Manager - Bancassurance
ICICI Lombard GIC Ltd.
12.2005 - 05.2008
Business Development Executive- Corporate Sales
Hindustan SanitarywareLtd.
12.2004 - 12.2005
B.C.A -
Dr. Bhim Rao Ambedkar University
PGDM - Marketing
Institute of Marketing Management
Diploma - Brand Management
MICA