Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
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Panchalie Borah

Panchalie Borah

Outsource Offshore Services
Gurgaon,Haryana

Summary

Hardworking Senior Associate enthusiastic about take on exciting new challenges. Dynamic communicator with disciplined approach.

Overview

4
4
years of post-secondary education
4
4
years of professional experience

Work History

Sr. Associate

WNS Global Services Pvt. Ltd.
Gurgaon, Haryana
08.2019 - Current
  • Proficient offshore admin assistant accountable for complete remote administrative support to clients based in the UK/US.
  • Managing calendars, organizing events/trainings & meetings/conferences with complete diary management.
  • Making end to end travel arrangements by booking airfare, hotel and ground transportation.
  • Providing complete support with filing expenses and get it timely paid.
  • Booking visitors on company visitors app. and ensure gate passes are issued to maintain security.
  • Generating reports and type letters in Word and prepare PowerPoint presentations.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Coordinating team meetings/trainings/team events.

Associate - Operations

Guardian India Operations Pvt. Ltd.
Gurgaon, Haryana
07.2017 - 08.2019
  • Absence management specialist as providing leaves to the employees of client.
  • Managing employee’s leave of absence (LOA), short term disability (STD) and payroll.
  • Faxing, reviewing and uploading the employee’s documents.
  • HCP, APS, Authorization form & various form reviews.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Testing for the new updates or changes in the system for successful implementation.
  • Accountable for work allocation to team, inventory management and reporting.
  • Implementing procedures to facilitate a high quality customer experience while adhering to the SLA within TAT.
  • Working on templates of emails and letters to make the required changes.
  • Acquired trainings, new skills and expertise in job.
  • Handling of Escalations and Queries for the client.
  • Worked on various other activities like making different sheets on Excel for data analyzing.

Education

PGDM in Mandarin Language (Chinese) -

Tezpur University
Tezpur, Assam
04.2015 - 04.2016

Bachelor of Arts -

Darrang College, Gauhati University
Tezpur, Assam
05.2011 - 07.2014

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Responsible

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Sr. Associate

WNS Global Services Pvt. Ltd.
08.2019 - Current

Associate - Operations

Guardian India Operations Pvt. Ltd.
07.2017 - 08.2019

PGDM in Mandarin Language (Chinese) -

Tezpur University
04.2015 - 04.2016

Bachelor of Arts -

Darrang College, Gauhati University
05.2011 - 07.2014

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Panchalie BorahOutsource Offshore Services