Panchamukhi Venkata Satya Chamarty
Summary
Having 25+years of experience in information technology, more 5 years in delivery manager role. Worked at Onsite for more than 6 years and performed various roles including Program manager. Plan and manage multi-year, multimillion-dollar IT projects aligning business goals with Technology solutions to provide process improvements, Competitive advantage and bottom-line gains. Leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams. Ability to provide leadership, motivation and Strategic direction to a multifaceted team. Expert in delivering Agile and Waterfall project management methodologies. Has an extensive experience in transitioning and managing multiple Projects in different technologies and experienced in managing larger teams / Projects. Has an extensive Project/Program management experience in Insurance, Banking, Government, Healthcare & logistics verticals. Represented from Mphasis organization in CMMI Level 5 Multi Model (Dev & SVC) Assessment Audit in July 2013. Experienced in managing the Development / Maintenance / Production Support / Testing and Reengineering & Migration projects. Skills include Cross Functional Supervision, Team building and Mentoring, Client relationship & Presentations, Business and IT Planning and Vendor Management. Proven ability to achieve results in very high Pressure environments and to keep teams motivated.
Overview
29
29
years of professional experience
Work History
Mphasis
2003.03 - Current
- Performing the Delivery Manager role at offshore for a Logistics client and managing a team of ~ 120+ resources currently.
- SPOC at Offshore for any Project delivery escalations.
- Work closely with Client engagement manager and Client relationship manager for the growth of the account and build the strategies.
- Actively participate in all new deals and work with various practice leaders in developing the responses for RFP’s.
- Follow Organization Deal Governance policy and adhered the process defined for any new deals / exiting contracts renewals.
- For all new win deals, facilitate with Talent Fulfilment & acquisition teams to ramp up the Project teams as per the solution and ensure that Team available as per the agreed project kickoff date.
- Provide the needed assistance to all account Program & Project managers for the successful delivery of the projects.
- Review & monitor all the active projects in account and work with client delivery managers for the contracts due for renewal.
- Participate in key programs weekly status call with client and review the Project KPI/SLA’s status.
- Drive the account level Monthly governance review meeting with client Vendor program office lead and briefed the account level updates.
- Review the Project sold margins Vs Actuals along with program / project Managers and look for ways to improve the GM & utilization.
- Responsible to work towards to improve the account revenue as per the Organization targets.
- Participate in Quarterly business review meetings with client senior leadership team and demonstrate account level updates & highlights.
- Identify client key stakeholders and work towards to build a strong client relationship.
- Responsible to meet the account level objectives (Client Satisfaction and Gross Margins)
- Review the client provided feedback as part of CSAT survey and work with PM / DE SPOC to develop a systematic improvement plan.
- Participate in MMR (Monthly management review) call along with Process manager and review the account level process adherence.
- Liaising with client Delivery Manager on various delivery / operational issues and work towards resolution.
- Work with Invoicing & Finance teams on invoices submission and coordinate with client to address any challenges.
- Involved in Project Management review meetings with internal Delivery excellence team along with senior management.
- Taken various account level initiatives (Technology council, Innovations / Value adds, Client university, etc..) in the program.
Trident Software
2021.08 - 2022.01
Command Internal Software
2020.11 - 2021.08
Phoenix Global Solutions
1997.08 - 2020.11
Program Manager
2016.12 - 2018.02
Project Manager
American International Group
, USA
2009.09 - 2011.10
Project / Transition Manager
BCBS-MA
USA
2009.02 - 2009.08
Onsite Coordinator
Charles Schwab
USA
2008.06 - 2009.02
Charles Schwab
USA
2004.01 - 2004.03
ICICI InfoTech
2022.01 - 2003.03
Onsite Coordinator
CITIBANK N.A
Singapore
2002.01 - 2002.10
MetLife
USA
2000.12 - 2001.03
Education
Master of Sciences - physics (Electronics as a specialization)
Andhra University
1994-01
Skills
- Cross Functional Supervision
- Team building and Mentoring
- Client relationship & Presentations
- Business and IT Planning
- Vendor Management
Custom
- Canadian National Railway Company, Canada
- AT&T USA
- Department of Works and Pensions, UK
- American International Group, USA
- Blue Cross Blue Shield of Massachusetts, USA
- Charles Schwab, USA
- CITIBANK N.A, Singapore
- MetLife, USA
- Phoenix Homelike Mutual Insurance Company, USA
Timeline
ICICI InfoTech
2022.01 - 2003.03
Trident Software
2021.08 - 2022.01
Command Internal Software
2020.11 - 2021.08
Program Manager
2016.12 - 2018.02
Project Manager
American International Group
2009.09 - 2011.10
Project / Transition Manager
BCBS-MA
2009.02 - 2009.08
Onsite Coordinator
Charles Schwab
2008.06 - 2009.02
Charles Schwab
2004.01 - 2004.03
Mphasis
2003.03 - Current
Onsite Coordinator
CITIBANK N.A
2002.01 - 2002.10
MetLife
2000.12 - 2001.03
Phoenix Global Solutions
1997.08 - 2020.11
Master of Sciences - physics (Electronics as a specialization)
Andhra University