Panduranga Ananth Utsav
HR Operations
Hyderabad,TG
Summary
To work in a collaborative organization that offers learning avenues & stimulating work environment where I can showcase my skills, use my potential & have a long-term symbiotic relationship.
HR Operations professional with 8+ years of experience managing end-to-end Hire-to-Retire (H2R) processes, including onboarding, employee lifecycle management, payroll coordination, benefits administration, compliance, HRIS management, and exit formalities. Strong expertise in HR systems (Workday / PeopleSoft), process improvement, data accuracy, and stakeholder support. Proven ability to streamline HR operations, improve service delivery, and ensure compliance with company policies and labor regulations.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Subject Matter Expert (SME)
TransformHoldco (SEARS IT MANAGEMENT SERVICES INDIA PVT LTD)
Hyderabad
04.2017 - Current
- Manage end-to-end Hire to retire processes for all employees.
- Handle onboarding activities including offer documentation, background verification, system onboarding, and employee file creation.
- Maintain and update employee records in HRIS (PeopleSoft / Workday).
- Process employee lifecycle changes (transfers, promotions, salary revisions, and role changes).
- Coordinate payroll inputs including attendance, leave records, full & final settlement.
- Manage exit formalities including resignation acceptance, clearance process, vacation payout and F&F settlement
- Generate HR reports (headcount, attrition, payroll inputs, compliance reports).
- Ensure data accuracy and compliance with internal policies and statutory requirements and resolved employee queries via ticketing tools within defined SLAs.
- Assisted in recruitment coordination and pre-boarding documentation.
- Maintained employee master data and ensured timely system updates.
- Administered leave and attendance records.
- Supported payroll processing by validating inputs.
- Managed employee documentation and compliance files.
- Coordinated benefits enrollment and employee insurance processes.
Customer Relations/ Deputy Manager
Kotak Mahindra Prime LTD
Hyderabad
04.2016 - 08.2016
- Understanding business needs and presenting the company's profile to establish clients and intermediaries across multiple states.
- Worked on various procurement processes, requiring basic knowledge of providing quotes to clients and convincing them to purchase services.
- Updated global dashboards, SOWs (Statement of Work), monthly Data Center transformation reports, and resource tracker communications for leadership.
- Acted as a liaison between vendors and business units to ensure that the scope of work, material/product specifications, pricing, terms and conditions, and delivery schedules were accurate and in place.
- Managed budget, Plan of Record, and actual cost allocation and reporting, while validating, monitoring, and gathering backup for all monthly information received from vendors and intermediaries.
Customer Service Executive
DELL International Services
Hyderabad
06.2014 - 08.2015
- Developed SOPs to enhance, develop, and update all training materials in collaboration with instructional designers, aligning with client requirements.
- Resolved problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems when necessary.
- Enhanced organizational reputation by taking ownership of new and diverse tasks while exploring opportunities to add value to job accomplishments.
- Conducted multiple process huddles and refresher trainings for the team to help overcome challenges on calls, provide quick service, and ensure effective first-call resolution (FCR).
Customer Relations/ Relationship Manager
HDFC ERGO
Hyderabad
12.2012 - 12.2013
- Responsible for budget, Plan of Record, and actual cost allocation and reporting; as well as validating, monitoring, gathering back up, all monthly information received from all vendors and intermediaries.
- Conduct sessions on a weekly basis to adjust the budgeting forecasts, analyze actual versus planned results to provide management with feedback on ongoing performance.
- A liaison between vendors and business units to ensure that scope of work, specifications of materials/products, pricing, terms and conditions, and delivery schedules are in place and accurate.
- Created, reviewed and updated documents like Purchase orders (POs); Statements of Work, Bills of Materials, RFQs (Request for Quotes), Change Requests, Competitive Bid Quotes, etc.
- Analyze accounts by Cost Centers, Monthly Budgets Reconciliation, identified variances and errors and recommended corrective action.
Education
B.Tech - Mechanical Engineering
Nalla Malla Reddy Engineering College
Hyderabad, Narapally05.2012
Skills
PeopleSoft / Workday
ServiceNow / HR Ticketing Tools
MS Excel (VLOOKUP, Pivot Tables, Basic Macros)
MS Office Suite
Payroll Systems
Timeline
Subject Matter Expert (SME)
TransformHoldco (SEARS IT MANAGEMENT SERVICES INDIA PVT LTD)
04.2017 - Current
Customer Relations/ Deputy Manager
Kotak Mahindra Prime LTD
04.2016 - 08.2016
Customer Service Executive
DELL International Services
06.2014 - 08.2015
Customer Relations/ Relationship Manager
HDFC ERGO
12.2012 - 12.2013
B.Tech - Mechanical Engineering
Nalla Malla Reddy Engineering College