PANKAJ JAISWAL
Presales Technology Consultant
Bengaluru
Summary
Accomplished Presales & Cyber Resilience Consultant with 18+ years of experience delivering technical presales, solution design, and enterprise IT consulting across India, South Asia, and global markets. Proven record of building strong customer trust, designing secure hybrid cloud solutions, and driving sustainable business growth in highly competitive regions, including the UAE and EU. Open to international travel and field assignments.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Senior Presales Technology Consultant
Veeam Software
Bangalore
01.2022 - Current
- Lead presales strategy for South India and SAARC region, managing enterprise accounts including Infosys, Siemens, and Accenture.
- Drive over USD 1M in annual data protection and cyber resilience business.
- Deliver technical demos, secure solution designs, and PoCs for hybrid cloud, containers, and DR use cases.
- Conduct workshops and whiteboard sessions with CIOs, CISOs, and Cloud Architects to secure technical wins.
- Develop HLDs/LLDs, best practice scopes, and compliance-focused solution documents.
- Led functional and technical support for implementation of software applications and enhancements.
- Implemented robust disaster recovery plans that ensured minimal disruption during unexpected events or crises.
- Introduced automation tools that streamlined internal processes and improved overall operational efficiency.
Senior Technical Consultant – PS Engineering
VMware Software
Bengaluru
12.2020 - 05.2022
- Developed technical content, design decision documents, and deployment kits for VMware multi-cloud solutions.
- Managed hybrid cloud assessments and DR scopes for VMware Cloud on AWS, Google Cloud VMware Engine, and Azure VMware Solution.
- Validated and deployed best practice assets for global delivery teams.
- Contributed to knowledge sharing among colleagues by conducting workshops and creating instructional materials related to specialized expertise.
Channel Partner Systems Engineer (Presales)
VMware Software India Pvt Ltd
Bangalore
05.2017 - 12.2020
- Awarded MVP System Engineer – SAARC South India for top performance in partner enablement.
- Enabled Tier-1 partners (HCL, Dell-EMC, Lenovo) through onboarding, workshops, and live demos.
- Supported successful solution sales across virtualization, EUC, and hybrid cloud offerings.
- Delivered comprehensive training programs for Channel Partners, equipping them with the necessary product knowledge and sales skills to drive results.
- Streamlined onboarding processes for new partners, reducing time-to-market and increasing overall efficiency within channel operations.
Presales & Solution Architect
Veeam Software India Pvt Ltd
Bangalore
01.2013 - 01.2017
- Managed presales and solution design for South India & Sri Lanka markets.
- Delivered PoCs, customer demos, and partner enablement on Veeam data protection and DR offerings.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Communicated with partners and clients to update product and implementation status at technical or functional level.
- Conducted technical workshops and education sessions for customers and Backup,Storage,Databases teams.
Advisory Backup Consultant
EMC Data Storage Systems India Pvt Ltd
Bangalore
11.2009 - 11.2013
- Provided backup architecture and operations for Vodafone’s Dublin Datacenter.
- Maintained 100% backup success rates through proactive DR testing and process improvement.
- Enhanced communication among team members to foster collaborative and supportive work environment.
- Generated reports detailing findings and recommendations.
Product Support Analyst
Symantec Software India Pvt Ltd
Bangalore
07.2007 - 10.2009
- Delivered global enterprise support for Symantec Backup Exec for Windows/Linux servers.
- Specialized in MS Exchange and SQL Server backup/restore troubleshooting.
- Implemented monitoring tools to proactively detect potential issues before impacting users.
- Served as a subject matter expert, assisting sales team in closing deals with technical demonstrations.
Technical Support Analyst
KPIT Cummins Global Support
Bangalore
03.2006 - 06.2007
- Supported Business Objects Data Warehousing product deployments and scheduling workflows.
- Provided remote assistance to customers in resolving software and hardware issues, ensuring minimal downtime.
- Improved customer satisfaction by providing timely and accurate technical support to endusers.
Senior Technical Trainer
Bhartiya Vidya Bhavan (NGO)
Bangalore
08.2003 - 01.2006
- Delivered IT training on MS Office, Visual Basic, HTML5, and managed institute networks and systems.
Education
Bachelor of Science - Electronics
Amravati University
India10.2005
Associate of Science - Computer And Information Systems
Software Engineering
India11.2003
Skills
Solution Design HLD/LLD
Presales-PostSales
- Cyber Resilience
- Disaster Recovery
Data Backup AI-ML-LLM
- Ransomware protection
Cloud AWS-Azure
- Virtualization
Machine learning
Technical installations
High-end storage
Design and implementation
Technical writing
Core Skills And Certifications
Requirements gathering, Solution sizing, PoCs, HLD/LLD design, RFP/RFI responses, Backup, Ransomware protection, Immutability, DR planning, Compliance, VMware vSphere, vSAN, HCX, Horizon, VMware Cloud on AWS, Google Cloud VMware Engine, Azure VMware Solution, Veeam Backup & Replication, Veeam ONE, EMC Networker, Veritas Backup Exec, Technical bootcamps, Whiteboarding, Executive workshops, PoC delivery, VMware Certified Professional – vSphere 6.7, VMware HCI Specialist (vSAN), VMware Technical Sales Professional (Cloud on AWS), Google Cloud VMware Engine Deployment, Azure VMware Cloud Assessment, Veeam Certified Engineer (2024)
Mobility
Open to relocation and international field consulting across UAE, EU, and emerging markets.
Personal Information
- Passport Number: J6270919
- Date of Birth: 07/31/81
- Nationality: Indian
Timeline
Senior Presales Technology Consultant
Veeam Software
01.2022 - Current
Senior Technical Consultant – PS Engineering
VMware Software
12.2020 - 05.2022
Channel Partner Systems Engineer (Presales)
VMware Software India Pvt Ltd
05.2017 - 12.2020
Presales & Solution Architect
Veeam Software India Pvt Ltd
01.2013 - 01.2017
Advisory Backup Consultant
EMC Data Storage Systems India Pvt Ltd
11.2009 - 11.2013
Product Support Analyst
Symantec Software India Pvt Ltd
07.2007 - 10.2009
Technical Support Analyst
KPIT Cummins Global Support
03.2006 - 06.2007
Senior Technical Trainer
Bhartiya Vidya Bhavan (NGO)
08.2003 - 01.2006
Bachelor of Science - Electronics
Amravati University
Associate of Science - Computer And Information Systems
Software Engineering
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