Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience.
Overview
3
3
Languages
Work History
Customer Care Executive
Hinduja Global Solution
Pune
Customer Care Executive
Tech Mahindra
Noida
07.2022 - 12.2022
Coordinated timely responses to online customer communication and researched complex issues.
Evaluated interactions between associates and customers to assess personnel performance.
Kept accurate records of all customer interactions and transactions.
Developed and implemented customer care policies, procedures and regulations necessary to satisfy customer base.
Private Secretary to CHIEF COMMISSIONER OF LAND ADMINISTRATION AND SPL CHIEF SECRETARY at Government of Andhra PradeshPrivate Secretary to CHIEF COMMISSIONER OF LAND ADMINISTRATION AND SPL CHIEF SECRETARY at Government of Andhra Pradesh