Pankaj Kandpal
Delhi
Summary
7 years of extensive experience in food, beverages &
hospitality industry in sectors ranging from hotels and
specialty hospitals. I’m an ambitious person who believes in
completion of any job at hand in a time bound way, by
applying clear logical thinking. With good communication
and interpersonal skills as a forte, I believe in working for the
organization with utmost integrity. Dedicated, fastidious and
zealous individual with managerial and leadership skills I
seek challenging and performance-oriented position which
fosters learning and professional growth. Ensure adherence
to SOP compliance. Proficient in customer delight, staff
management. Highly skilled in overall planning, coordinating
and execution as per hotels and hospitals policy. Leading a
team and ensure all policies and procedures should be
followed
Overview
7
7
years of professional experience
Work History
Assistant Manager
Indian Spinal Injuries Centre
12.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- To assist the Food and Beverage Manager in the daily operations of the food and beverage department, ensuring high levels of customer satisfaction, quality, and profitability
Food & Beverage Senior officer
Blk-Max Hospital
New Delhi
04.2024 - 11.2024
- Part of the core team responsible for transitioning of the F&B operations from vendors
- Responsible for financial management of the department which includes F&B-MIS and P&L sheet, manpower billing and overseeing realisation of sales of all in-house outlets
- Part of the core team for planning, analysis and execution of first in-house bakery and Lebanese restaurant in a hospital
- Ensuring quality service for in-patients with different cuisine and timely service
- Providing 24-hours in-room dining service, with an exclusive menu for patients attendants
- Responsible for achieving a departmental budget
- Responsible for making Weekly and Monthly Operational Report
- Accountable for ensuring operational policies and standards of food service are met
- In-charge for banqueting of CMEs, hospital audits, meetings of Board of Directors
Food & Beverage Supervisor
AlMudaf & Al kulaib group
01.2022 - 02.2024
- Company Overview: Kuwait based restaurant group
- Responsible for managing the daily operations of our restaurant, including the selection
- Development and performance management of employees
- Conducting the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience
- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
- Monitor all the duties work per day and overtime of the employees
- Oversee and manage all areas of the restaurant and make final decisions on matters of importance to guest service
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
- Responsible for ensuring consistent high quality of food preparation and service
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Maintaining the seamlessly productivity of the restaurant stature of goodness
- Estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies
- Directly Responsible for adequate staffing duty roster
Food & Beverage Snr Executive
Blk-Max Hospital
New Delhi
01.2020 - 12.2021
- Pledged full support to the department and all its members during the unprecedented COVID situation
- Part of the core team responsible for transitioning of the F&B operations from vendors
- Responsible for financial management of the department which includes F&B-MIS and P&L sheet, manpower billing and overseeing realisation of sales of all in-house outlets
- Part of the core team for planning, analysis and execution of first in-house bakery and Lebanese restaurant in a hospital
- Ensuring quality service for in-patients with different cuisine and timely service
- Providing 24-hours in-room dining service, with an exclusive menu for patients attendants
- Responsible for achieving a departmental budget
- Responsible for making Weekly and Monthly Operational Report
- Accountable for ensuring operational policies and standards of food service are met
- In-charge for banqueting of CMEs, hospital audits, meetings of Board of Directors
F&B Senior Associate
Dr. BLK Hospital
08.2017 - 01.2020
- Area Covered during this tenure :
- Room service order taker
- Cashier
- Base holder
- Floor supervisor
- International food plating
- Room service holder
- Banquet
- Butler
F&B Steward
BLK Hospital
- Additional expertise in point of sale, collating, analyzing and managing guest satisfaction, recruitment, training and development
- Reporting relationship with Food and Beverage Superviser
- Coordinate and interact with Guest related to F&B service
- Ensure general cleaning and maintenance of entire F&B service department
Education
Graduated -
Delhi University
12th Passed -
Uttrakhand Board
10th Passed -
NIOS Board
Skills
- Problem solving
- Teamwork
- Cleanliness
- Strategic planning
- Cost controls
- Independent leader with
- strong mentoring supervisory
- and motivational abilities
Languages
- Hindi
- English
- Arabic
Hobbies and Interests
Cricket
Disclaimer
I hereby declare that the information given above is true to the best of my knowledge and belief.
Additional Qualifications
- Knowledge Of Computer Operator
- Typing English
- Data Entry Operator
Personal Information
- Father's Name: Mr. Narayan Dutt Kandpal
- Date of Birth: 01/06/99
- Marital Status: Single
Timeline
Assistant Manager
Indian Spinal Injuries Centre
12.2024 - Current
Food & Beverage Senior officer
Blk-Max Hospital
04.2024 - 11.2024
Food & Beverage Supervisor
AlMudaf & Al kulaib group
01.2022 - 02.2024
Food & Beverage Snr Executive
Blk-Max Hospital
01.2020 - 12.2021
F&B Senior Associate
Dr. BLK Hospital
08.2017 - 01.2020
F&B Steward
BLK Hospital
Graduated -
Delhi University
12th Passed -
Uttrakhand Board
10th Passed -
NIOS Board
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