Summary
Overview
Work History
Education
Skills
Personal Information
Skillsresponsibilities
Disclaimer
Timeline
Generic

Pankaj Kumar

New Delhi,India

Summary

To secure a position that offers growth opportunities and allows for the effective utilization of skills and experiences, while providing an environment conducive to professional development.

Overview

6
6
years of professional experience
3
3
Languages

Work History

Relationship Manager

ICICI Bank Ltd
5 2023 - Current
  • Managed team of 8-10 people, providing guidance and support to achieve team targets
  • Developed and maintained relationships with high-net-worth clients, addressing their financial needs and promoting banking products
  • Conducted performance evaluations, provided feedback, and implemented training programs to enhance team performance
  • Built strong relationships with internal stakeholders, including cross-functional teams, to ensure smooth operations and collaboration
  • Collaborated with other departments to ensure seamless customer experiences and resolve customer issues.

Team Leader

SBI Credit Card
07.2019 - 05.2023
  • Set goals for centers on monthly basis, maintained relationships with target customers, and ensured high returns on investment
  • Provided sales support, managed AD stock, collected documents, and promoted brands through various activities
  • Established healthy relationships with retailers, handled claim settlements, and promoted sales through visibility and promotional activities
  • Managed internet operations, updated records and documents, purchased and maintained stocks, compiled MIS reports, and networked with stakeholders.

Senior Executive

Bajaj Finance Pvt Ltd
04.2018 - 12.2018
  • Ensured high returns on investments through customer service and sales support
  • Managed AD stock, collected documents, and provided daily updated data
  • Promoted brands and encouraged sales through promotional activities
  • Established healthy relationships with retailers and effectively handled claim settlements.

Education

Graduation -

12th - undefined

10th -

Skills

    Positive thinking

    Hardworking

    Result-oriented

    Strong leadership and team management skills

Personal Information

  • Father's Name: Shri Roshan Lal Rana
  • Date of Birth: 07/01/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Skillsresponsibilities

  • Goal setting and achieving targets
  • Relationship management with high-net-worth clients and target customers
  • Customer service and ensuring high returns on investment
  • Sales support and promotion
  • Document collection and data entry
  • Compiling MIS reports
  • Networking with stakeholders
  • Performance evaluations and training programs

Disclaimer

I hereby declare that the above-mentioned details are correct and complete to the best of my knowledge.

Timeline

Team Leader

SBI Credit Card
07.2019 - 05.2023

Senior Executive

Bajaj Finance Pvt Ltd
04.2018 - 12.2018

Relationship Manager

ICICI Bank Ltd
5 2023 - Current

Graduation -

12th - undefined

10th -

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Pankaj Kumar