PANKAJ KUMAR
Branch Management And Project Observation
Bareilly
Summary
Highly Motivated Professional with strong leadership, Organizational , Analytical & Communication skill and intending to work in fully dedicated environment.
Highly detail-oriented and professional successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Branch Manager
Mahendra Skills Training Development
01.2023 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
Meet and Greet Trainer
Mahendra Skills Training Development Pvt. Ltd.
01.2021 - 01.2023
- 2 Years Experience of Meet and Greet Trainer
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Meet and Greet Officer
Club Mahindra
07.2019 - 08.2021
- Two Years Experience of Meet and Greet Officer
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
Education
High school -
CBSE Board
01.2014
Bachelor of Science (B.Sc) - undefined
MAHARAJA AGARSEN MAHAVIDHYALAYA
Intermediate - undefined
CBSE Board
01.2016
Skills
Communication skills
Presentation skills
Customer service
Branch operations management
Relationship building and management
Relationship building
Personal Information
- Father's Name: Mr. Dinesh Kumar
- Date of Birth: 14 JUNE 1999
- Gender: MALE
- Nationality: INDIAN
- Marital Status: UNMARREIED
Personal data processing
I hereby declare that above written particulars are true to the best of my knowledge and belief.
Timeline
Branch Manager
Mahendra Skills Training Development
01.2023 - Current
Meet and Greet Trainer
Mahendra Skills Training Development Pvt. Ltd.
01.2021 - 01.2023
Meet and Greet Officer
Club Mahindra
07.2019 - 08.2021
Bachelor of Science (B.Sc) - undefined
MAHARAJA AGARSEN MAHAVIDHYALAYA
Intermediate - undefined
CBSE Board
High school -
CBSE Board