Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pankaj Rai

Mohali

Summary

Seeking a Position to utilize my skills and abilities offering Professional Growth while being resourceful, Innovative and Flexible.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Technology Analyst

Infosys Limited
Chandigrh
05.2025 - Current
  • Manage Cisco switch, router, and Cisco WLAN controller through cyberArk.
  • Managing tickets using ServiceNow.
  • Monitoring nodes using Chkmk monitoring tools.
  • Managing policy using Zscaler cloud proxy.

Senior Analyst

Eclerx Services Limited
Chandigarh
09.2024 - 04.2025
  • Monitoring of network devices switch, router, IPSec tunnel through PRTG and Solarwind.
  • Regular backup of Cisco devices Router and switches.
  • Work on Helpdesk Ticketing tool.
  • Configured and manage Fortinet 2500E and 100D series firewall.
  • Providing VPN access to WFH users.
  • Allow or Block specific web categories or url in firewall.
  • Monitor P2P Link through PRTG tools.
  • Work on Cisco 9300 PoE+ switches.
  • Managing configuration of forcepoint proxy.
  • Troubleshooting Network related issue when arise

Network Security Engineer

OST Electronics Pvt Ltd
Chandigarh
11.2022 - 09.2024
  • Installation and Troubleshooting of Sophos, Fortinet Firewall, Sophos Endpoint, Ruijie Access Point, Omada Controller Cisco Switches on onsite or remote basis provide technical support and training to end customer or partners.
  • Implemented security patches, hotfixes, and service packs on all systems in order to maintain system integrity.

Hardware and Network Engineer

H&H Technologies PVT LTD
CH
02.2022 - 09.2022
  • Maintained inventory records of all installed hardware components and software applications.
  • Provided training to end-users on how to use new hardware devices or software applications.
  • Monitored server performance metrics such as disk space utilization, CPU usage and memory consumption.
  • Troubleshooting Networking Related Issues when arise.

Sen.Quality Control Inspector

Tynor Orthotics Pvt Ltd
Mohali Phase 7
12.2018 - 02.2022
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Education

Btech - Electronics and Communication Engineering

GGS College of Modern Technology
Kharar, Punjab
05.2018

12th - Physics, Chemistry, Maths

GMSSS Sector 40B Chandigarh
Chandigarh
04.2014

10th - English, Hindi, Maths, Punjabi, Science

Green field Smart School
Mohali Phase 5, Punjab
05.2011

Skills

  • Hand on knowledge of Sophos Firewall, Sophos Access Point, Sophos Switch, Sophos Endpoint, Fortinet Firewall, Ruijie Access Point, Ruijie Gateway, Quantum Access Point, Cisco Switch, Forcepoint Proxy, PRTG, Solarwind, Helpdesk Ticketing tool, Fortinet Access Point, Wireshark, Cisco routers, DHCP Server, Active Directory

Certification

  • Sophos Firewall Certified Engineer V19.5 (ET80)
  • Sophos Firewall Certified Technician V19.5 (S80)
  • Completed CCNA Module Course From ZCC Mohali PB
  • Quantum Certified Wireless Engineer Level 1
  • Omada Certified Network Administrator (OCNA)
  • Fortinet Certified NSE3 Network Security Associate
  • Sophos Central Email Certified

Timeline

Technology Analyst

Infosys Limited
05.2025 - Current

Senior Analyst

Eclerx Services Limited
09.2024 - 04.2025

Network Security Engineer

OST Electronics Pvt Ltd
11.2022 - 09.2024

Hardware and Network Engineer

H&H Technologies PVT LTD
02.2022 - 09.2022

Sen.Quality Control Inspector

Tynor Orthotics Pvt Ltd
12.2018 - 02.2022

Btech - Electronics and Communication Engineering

GGS College of Modern Technology

12th - Physics, Chemistry, Maths

GMSSS Sector 40B Chandigarh

10th - English, Hindi, Maths, Punjabi, Science

Green field Smart School

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