Pankaj Rana
Gurgaon
Summary
Dynamic Principal Consultant with extensive experience at Mettle Legal, specializing in Azure Active Directory and cloud architecture design. Proven track record in enhancing security protocols and optimizing system performance. Adept at technical support and escalation, fostering collaboration to achieve seamless operations and robust cybersecurity measures.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Principal Consultant (Architecture)
Mettle legal
01.2021 - Current
- Managed Office 365 tenants with mailboxes and implemented security best practices for the environment.
- Provided training internally on Office 365 administration concepts and participated in design discussions regarding future state initiatives involving Office 365.
- Created and maintained a comprehensive list of all Office 365 tenants, including email addresses, domains, and administrators.
- Performed user account management tasks such as creating new accounts, resetting passwords, and managing user permissions.
- Install, upgrade, support, and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment.
- Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and peripherals.
Communication Engineer
Adani Transmission Limited
06.2013 - 12.2020
- Set up and managed Local and Wide Area Networks (LAN, WAN) to maintain maximum network uptime.
- Monitored network maintenance activities and ensured prompt troubleshooting of network problems to achieve maximum network uptime.
- Managed IP allocation & ensured minimal downtime of machines, configuring servers for fault tolerance with User Security and Disk Space Management to optimize the server utilization.
- Configured and managed Routers 2800 (for the availability of communication devices, including Siemens switches and CISCO routers, for the much easier and user-friendly operation of HVDC).
- Evaluate new security technology & emerging threats and provide recommendations to strengthen the OT security environment.
- Utilize existing and newly deployed OT Security Solutions to perform threat assessments, substantiate security incidents, and effectively respond.
- Provide extensive coordination with Confidential IT Security to ensure overall business alignment and communication of OT security risks.
- Performing installation and configuration management of security systems and applications, including policy assessment and compliance tools, network security appliances, and host-based security systems.
- Perform comprehensive computer surveillance/monitoring, identifying vulnerabilities; developing secure network designs and protection strategies, and conducting audits of OT infrastructure.
Escalation Engineer
Iyogi
Gurgaon
12.2009 - 02.2011
- Provided high-level support and assistance to users regarding Internet connection, virus removal, and router connection.
- Assigned to handle 'complex customer problems' regarding connectivity and installation.
- Provided quality service to customers in solving technical issues.
Sr. Solution Engineer
Quatrro Business Support Services
Gurgaon
04.2009 - 09.2009
- Created and maintained network accounts for Viacom users and worked on Active Directories.
- Managed and administered Microsoft Windows Directory Services.
Senior System Engineer
Om Sai Ram Computer
08.2007 - 11.2008
- Resolved name resolution and IP configuration issues on client desktops at the site.
- Installed and configured a DHCP server to assign IP addresses, routers, and DNS names.
- Designed and implemented projects for Microsoft Windows 2000/2003 Active Directory.
Sr. System Administrator
Karvin Software Solutions Pvt Ltd
06.2006 - 07.2007
- Maintained 80 client machines across Windows 2000 Professional, XP, and Fedora operating systems.
- Configured Windows 2000/2003 Servers within a single domain structure across various LAN segments.
- Managed roles for Windows Servers, including Domain Controller, Application Directory Controller, ISA 2000, Database Server, File Server, Web Server, and Backup Server.
- Administered Pentium 4 desktops and laptops with varying operating systems, including Windows XP and Fedora.
- Implemented Symantec Antivirus Corporate Edition for enhanced security across all systems.
- Configured Microsoft Visual Studio .NET 2003 along with testing tools such as WinRunner, LoadRunner, and QTP.
- Oversaw web server administration, including the installation of websites and FTP sites.
- Monitored event logs and performance metrics to ensure optimal server functionality.
Education
B.C.A. -
Annamalai University
Skills
- Azure Active Directory and services
- Cloud architecture design
- Hybrid cloud solutions
- Azure operations management
- Cloud security concepts
- System administration
- Technical support and escalation
- Network administration
- Cybersecurity expertise
Certification
- Az-305: Azure Solutions Architect Expert, 424AD25A3ABD4E3
- AZ-104: Microsoft Azure Administrator Certification, D994E7F57B38487B
- ITIL V4 Foundation training, SSDN
- AZ-900: Microsoft Azure Fundamentals training, SSDN
- CCNA Certification, CSO10882457
- Microsoft Certified System Engineer on Windows 2000 Family, 3078300
References
Available on Request
Timeline
Principal Consultant (Architecture)
Mettle legal
01.2021 - Current
Communication Engineer
Adani Transmission Limited
06.2013 - 12.2020
Escalation Engineer
Iyogi
12.2009 - 02.2011
Sr. Solution Engineer
Quatrro Business Support Services
04.2009 - 09.2009
Senior System Engineer
Om Sai Ram Computer
08.2007 - 11.2008
Sr. System Administrator
Karvin Software Solutions Pvt Ltd
06.2006 - 07.2007
B.C.A. -
Annamalai University