PANKAJ ROHANKAR
Assistant Manager
Nagpur
Summary
Seasoned techno-commercial expert with 14+ years of experience in power distribution. Utilizes extensive industry knowledge and analytical skills to drive mutual growth and success within a dynamic team. Strong leader and problem-solver dedicated to streamlining operations, reducing costs, and promoting organizational efficiency. Independent decision-making skills and sound judgment consistently contribute to company success.
Overview
15
15
years of professional experience
2009
2009
years of post-secondary education
3
3
Languages
Work History
ASSISTANT MANAGER-REVENUE PROTECTION
TORRENT POWER LIMITED
04.2015 - Current
- Boosted revenue with strategic collection plans
- Aligned efforts with billing goals for efficiency
- Cut defaults by targeting delinquent accounts
- Led unauthorized meter removal with law enforcement
- Ensured timely government bill payments
- Kept DC/RC ratio in check through monitoring
- Enhanced financial reconciliation of partial payments
- Achieved high customer satisfaction in complaint resolution
- Uphold billing accuracy by correcting discrepancies
- Reviewed contractor invoices for fiscal responsibility
- Facilitated smooth operations via team coordination
- Conducted safety checks on contractor equipment
- Managed industrial client billing and connections
- Led audits to analyze and cut energy losses
- Directed Revenue Protection and Recovery operations
- Provided prompt support for customer inquiries
- Developed solutions for high service quality
- Ensured team follow-ups for issue resolution
- Educated customers on billing and payment policies
- Built trust through high integrity service
- Implemented SOPs for process efficiency
EXECUTIVE ENGINEER-O&M
Spanco Nagpur Discom Ltd. SNDL
10.2010 - 04.2015
- Oversaw maintenance of HT/LT lines, transformers, and substations for reliability
- Led commissioning/testing of electrical infrastructure, ensuring operational excellence
- Managed team for maintenance, consumer complaint resolution, and infrastructure planning
- Implemented theft detection measures and streamlined billing for enhanced revenue
- Vigilantly detected and addressed electrical theft, enforcing disciplinary measures
- Handled CMRI data management for CT operated and HT consumers
- Oversaw accurate billing for all consumers within jurisdiction
- Processed consumer service applications, including new connections and modifications, ensuring compliance and efficiency
- Assessed commercial and technical feasibility for new connections, generating demand notes for execution
- Prepared comprehensive MIS reports, capturing key data for informed decision-making
- Achieved 100% collection efficiency for meter installations, contributing to financial robustness
- Reconciled material issuance from the store, ensuring accountability and resource optimization
JUNIOR ENGINEER (ELECTRICAL)
S.M.S. Infrastructure Ltd.
10.2009 - 10.2010
- Expertise in planning, operation, and maintenance of overhead high-tension (H.T.) and low-tension (L.T.) lines
- Proficient in distribution and work allocation to supervisors, workshops, and external agencies
- Diligent updating and management of all technical documentation
- Skilled in planning, scheduling, and executing maintenance tasks as assigned
- Competent in material and spares planning with a focus on computerized inventory control
- Proactive monitoring and supervision of spares and material issuance to end-users
Education
B.E. - ELECTRICAL ENGINEERING
Anjuman Collage of Engineering & Technology
01-2009
12TH - undefined
S.M.Mohta Science Collage
10TH - undefined
Somalwar High School
Skills
Operations management
Personal Information
- Date of Birth: 07/18/88
- Nationality: Indian
- Marital Status: Married
Timeline
ASSISTANT MANAGER-REVENUE PROTECTION
TORRENT POWER LIMITED
04.2015 - Current
EXECUTIVE ENGINEER-O&M
Spanco Nagpur Discom Ltd. SNDL
10.2010 - 04.2015
JUNIOR ENGINEER (ELECTRICAL)
S.M.S. Infrastructure Ltd.
10.2009 - 10.2010
12TH - undefined
S.M.Mohta Science Collage
10TH - undefined
Somalwar High School
B.E. - ELECTRICAL ENGINEERING
Anjuman Collage of Engineering & Technology
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