Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Work Availability
Timeline
AccountManager

Pankaj Sharma

Business Development
New Delhi

Summary

Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 26 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.

Overview

23
23
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work History

Assistant Vice President, Sales

NxtGen Datacenter and Cloud Technologies Pvt. Ltd
New Delhi
06.2021 - 12.2022
  • Interaction with key decision makers across client organizations for collation/ conversion of requirements into business deliverables
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Build and maintain strong relationships with the focus on customers in Govt. Departments and PSU’s
  • Management of the opportunity through deal close which includes providing forecasting and activity in the prospects
  • Identifying potential prospects
  • Positioning of complete and secure cloud solutions
  • Key Account Management in Large Govt Enterprise Units and Research Centers


Strategic Account Director

Reliance Communications Ltd
New Delhi
05.2007 - 06.2022
  • Develop & maintain productive business relationship with key decision makers across client organizations in the Government & PSU sectors including carriers & ISPs
  • Collaborated with sales support, client services and operations colleagues to deliver superior client service and maintain mutually beneficial relationships.
  • Maintained client relationships and acquired new accounts to meet sales goals and increase company revenue.
  • Built credibility and trust to influence client's buying decisions.
  • Engaged functional areas across prospect or client organizations to uncover future business opportunities.

Business Manager

3D NETWORKS WIPRO,
New Delhi
07.2006 - 05.2007
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Identified & developed new business opportunities with regards to System-Service Design & Management Process across major Government and Corporate accounts
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Managed business in system integration, storage management, network management and IT Service management sectors
  • Developed new business opportunities for IP Surveillance


Regional Operations Manager

DCM Data Systems Ltd
New Delhi
01.2001 - 07.2006
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Developed processes to save on costs and prevent losses.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

Education

MBA - Marketing Research

Institute of Marketing Management
New Delhi
06.1994 - 05.1997

Post Graduation in International Business - International Business Management

Indian Institute of Modern Management
Pune
06.2004 - 05.2007

Skills

Business administration

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Certification

CSP - Certified Sales Professional

Additional Information

  • Collaborative leader with 26 Years of experience in Business and Service Operations Management with IT and Telecom Sector, dedication to partnering with coworkers to promote engaged, empowering work culture.
  • Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
    Experience in handling turnkey projects involving various stake holders ( OEM's, partners ,concerned from clent side and different teams within the organization)
    Keen learner of new and evolving technologies to stay abreast and capable to face any challenges
  • Key Skills:
    Information Security Management
    Business Management
    Contract Negotiations
    Customer Relationship Management
    Team Management
    Logistics Management


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assistant Vice President, Sales

NxtGen Datacenter and Cloud Technologies Pvt. Ltd
06.2021 - 12.2022

Strategic Account Director

Reliance Communications Ltd
05.2007 - 06.2022

Business Manager

3D NETWORKS WIPRO,
07.2006 - 05.2007

Post Graduation in International Business - International Business Management

Indian Institute of Modern Management
06.2004 - 05.2007

Regional Operations Manager

DCM Data Systems Ltd
01.2001 - 07.2006

MBA - Marketing Research

Institute of Marketing Management
06.1994 - 05.1997

CSP - Certified Sales Professional

Pankaj SharmaBusiness Development