Pankaj Sharma
Business Development
New Delhi
Summary
Talented Vice President with excellent employee development, customer service and analytics skills coupled with more than 26 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Assistant Vice President, Sales
NxtGen Datacenter and Cloud Technologies Pvt. Ltd
New Delhi
06.2021 - 12.2022
- Interaction with key decision makers across client organizations for collation/ conversion of requirements into business deliverables
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Build and maintain strong relationships with the focus on customers in Govt. Departments and PSU’s
- Management of the opportunity through deal close which includes providing forecasting and activity in the prospects
- Identifying potential prospects
- Positioning of complete and secure cloud solutions
- Key Account Management in Large Govt Enterprise Units and Research Centers
Strategic Account Director
Reliance Communications Ltd
New Delhi
05.2007 - 06.2022
- Develop & maintain productive business relationship with key decision makers across client organizations in the Government & PSU sectors including carriers & ISPs
- Collaborated with sales support, client services and operations colleagues to deliver superior client service and maintain mutually beneficial relationships.
- Maintained client relationships and acquired new accounts to meet sales goals and increase company revenue.
- Built credibility and trust to influence client's buying decisions.
- Engaged functional areas across prospect or client organizations to uncover future business opportunities.
Business Manager
3D NETWORKS WIPRO,
New Delhi
07.2006 - 05.2007
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Identified & developed new business opportunities with regards to System-Service Design & Management Process across major Government and Corporate accounts
- Executed business plans to further strengthen and maximize territory sales and profits.
- Managed business in system integration, storage management, network management and IT Service management sectors
- Developed new business opportunities for IP Surveillance
Regional Operations Manager
DCM Data Systems Ltd
New Delhi
01.2001 - 07.2006
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed processes to save on costs and prevent losses.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Education
MBA - Marketing Research
Institute of Marketing Management
New Delhi 06.1994 - 05.1997
Post Graduation in International Business - International Business Management
Indian Institute of Modern Management
Pune 06.2004 - 05.2007
Skills
Business administration
Consulting
Effective relationship building
Strategic Initiatives / Strategic Plan Implementation
Business Development
IT and Telecom Sector
Operations Management
I T Security Management
Certification
CSP - Certified Sales Professional
Additional Information
- Collaborative leader with 26 Years of experience in Business and Service Operations Management with IT and Telecom Sector, dedication to partnering with coworkers to promote engaged, empowering work culture.
- Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Experience in handling turnkey projects involving various stake holders ( OEM's, partners ,concerned from clent side and different teams within the organization)
Keen learner of new and evolving technologies to stay abreast and capable to face any challenges - Key Skills:
Information Security Management
Business Management
Contract Negotiations
Customer Relationship Management
Team Management
Logistics Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Vice President, Sales
NxtGen Datacenter and Cloud Technologies Pvt. Ltd
06.2021 - 12.2022
Strategic Account Director
Reliance Communications Ltd
05.2007 - 06.2022
Business Manager
3D NETWORKS WIPRO,
07.2006 - 05.2007
Post Graduation in International Business - International Business Management
Indian Institute of Modern Management
06.2004 - 05.2007
Regional Operations Manager
DCM Data Systems Ltd
01.2001 - 07.2006
MBA - Marketing Research
Institute of Marketing Management
06.1994 - 05.1997