Pankaj Sharma

. Working with the Sales Team to Co-ordinate for making P.O.

(purchase orders) by SALESFORCE software,

for customer's after they booked their vehicle (CAR).

. Co-ordination with customers for payment collection,

after the booking of the car and day to day updates for their delivery timings.

. Working with the finance team to update the day to day process on salesforce after getting all the documents from the customer for their loan process.

. Work with client over call and email to resolve issues related to Shipments of the cars. ( Which car delivers to other states)

.Coordinating with stockyard team and transport vendors for arranging deliveries of the cars for customer's.

. Working with the purchase team for payment settlements and

making billings for purchasing cars directly from the clients and vendors.

• Worked in call center environment handling manual and automatically dialed outbound calls.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Maintained consistently high success rate of collecting on overdue accounts.

. Co-Ordination with Sr. designers for garment sampling.

. Co-Ordination with Fabric store manager for inventory management.

. Managed SAP software for making P.O. ( purchase orders)

for designing team for ordering fabrics and accessories for sampling.

. Managed all related documentation and records for department.