PANKAJ SINGH
Team Leader
DEHARAUN
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
5
5
years of professional experience
Work History
Team Leader
Paytm Payments Service Limited
10.2023 - Current
- Team Leader with proven experience at Paytm, managing and scaling a team of 15-20 members in the fintech space.
- Passionate about building high-performing teams—setting clear targets, mentoring members, and driving consistent results through strong leadership and field execution.
- Experienced in merchant onboarding, QR & Soundbox deployment, performance tracking, and team development with a focus on growth and efficiency.
- Known for leading from the front, solving on-ground challenges, and creating real impact in fast-moving business environments
Urban team leader
Phonepe
01.2025 - 10.2025
- Team Leader with hands-on experience at PhonePe, successfully managing and driving the performance of a team of 15-20 members in a fast-paced sales environment.
- Skilled in leading from the front—assigning targets, monitoring daily performance, and motivating team members to consistently achieve and exceed business goals.
- Experienced in handling end-to-end operations including merchant onboarding, field execution, performance tracking, and team training.
- Focused on improving productivity, conversion rates, and overall team efficiency.
- Strong believer in teamwork, accountability, and on-ground problem solving—ensuring both business growth and team development.
Xstream Fiber Executive
Bharti Airtel services Limited
12.2022 - 01.2025
- Facilitated high levels of customer satisfaction by assisting in converting prospects into loyal clients.
- Supported lead generation efforts and contributed to sales closure for Airtel Xstream fibre services.
- Coordinated sales activities including field visits and collaboration with installation teams to support achievement of sales objectives.
SENIOR HOME SALES OFFICER
JIO FIBER
03.2021 - 10.2022
- Assist in generating leads through cold calling and field sales activities.
- Support customers in identifying their broadband needs and recommend suitable Jio Fiber solutions.
- Facilitate customer satisfaction by simplifying technical information and ensuring smooth upgrades to superior internet services.
Education
Bachelor of Commerce - Marketing Mangement Accounting
Maharaja Agrasen Himalayan Garhwal University
Pauri Garhwal, IN-UK 04.2001 -
Skills
Team leadership
Teamwork and collaboration
Work planning
Problem-solving
Team motivation
Team building
Timeline
Urban team leader
Phonepe
01.2025 - 10.2025
Team Leader
Paytm Payments Service Limited
10.2023 - Current
Xstream Fiber Executive
Bharti Airtel services Limited
12.2022 - 01.2025
SENIOR HOME SALES OFFICER
JIO FIBER
03.2021 - 10.2022
Bachelor of Commerce - Marketing Mangement Accounting
Maharaja Agrasen Himalayan Garhwal University
04.2001 -