Pankaj Soni
New Delhi
Summary
Dynamic Retail Store Manager with a proven track record at Kiah Diamond, excelling in inventory management and team building. Spearheaded visual merchandising initiatives that significantly boosted customer engagement. Adept at training staff in sales techniques, fostering a culture of excellence and driving store operations to achieve outstanding results.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Retail Store Manager
Kiah diamond, mehrasons, gitanjali
New delhi
09.2007 - 07.2019
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Led a team in visual merchandising to enhance product presentation and appeal.
- Trained staff on sales techniques and customer service best practices.
Education
Bachelor of Arts -
D.a.v School
Shri Ganganagar, India 09.1998 - 09.2000
Skills
- Inventory management
- Sales forecasting
- Staff training
- Point of sale systems
- Customer relationship management
- Loss prevention strategies
- Retail analytics
- Problem solving
- Effective communication
- Team building
- Decision-making
- Strategic planning
- Process improvements
- Sales analysis
- Promotional planning
- Store operations
Languages
Hindi
First Language
English
Beginner (A1)
A1
Punjabi
Beginner (A1)
A1
Marwari
Beginner (A1)
A1
Timeline
Retail Store Manager
Kiah diamond, mehrasons, gitanjali
09.2007 - 07.2019
Bachelor of Arts -
D.a.v School
09.1998 - 09.2000