Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Pankaj Soni

New Delhi

Summary

Dynamic Retail Store Manager with a proven track record at Kiah Diamond, excelling in inventory management and team building. Spearheaded visual merchandising initiatives that significantly boosted customer engagement. Adept at training staff in sales techniques, fostering a culture of excellence and driving store operations to achieve outstanding results.

Overview

12
12
years of professional experience
2
2
years of post-secondary education

Work History

Retail Store Manager

Kiah diamond, mehrasons, gitanjali
New delhi
09.2007 - 07.2019
  • Managed daily store operations, ensuring efficient workflow and customer satisfaction.
  • Led a team in visual merchandising to enhance product presentation and appeal.
  • Trained staff on sales techniques and customer service best practices.

Education

Bachelor of Arts -

D.a.v School
Shri Ganganagar, India
09.1998 - 09.2000

Skills

  • Inventory management
  • Sales forecasting
  • Staff training
  • Point of sale systems
  • Customer relationship management
  • Loss prevention strategies
  • Retail analytics
  • Problem solving
  • Effective communication
  • Team building
  • Decision-making
  • Strategic planning
  • Process improvements
  • Sales analysis
  • Promotional planning
  • Store operations

Languages

Hindi
First Language
English
Beginner (A1)
A1
Punjabi
Beginner (A1)
A1
Marwari
Beginner (A1)
A1

Timeline

Retail Store Manager

Kiah diamond, mehrasons, gitanjali
09.2007 - 07.2019

Bachelor of Arts -

D.a.v School
09.1998 - 09.2000
Pankaj Soni