Pankaj Tripathi
Software Test Manager
Mumbai,Maharashtra
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
16
16
years of professional experience
Work History
Quality Control Manager
Aurionpro Solutions Limited
04.2024 - Current
- Ensured strict adherence to regulatory requirements by developing rigorous validation procedures for all software releases.
- Mentored junior testers and fostered a culture of continuous learning, promoting best practices and industry standards.
- Successfully collaborated with development, design, and other teams to ensure seamless integration and end-to-end system testing.
- Influenced product design decisions by providing valuable insights derived from user feedback obtained during usability testing sessions.
- Enhanced testing efficiency through the introduction of automated testing tools and processes, resulting in faster time-to-market.
- Increased customer satisfaction by proactively identifying and resolving defects before they impacted end-users.
- Implemented robust change management processes to minimize disruption during software updates or migrations.
- Created detailed documentation of test cases, results, and bug reports, facilitating efficient knowledge transfer and collaboration within the team.
- Led a team of testers to ensure timely delivery of high-quality software products, fostering a positive and productive work environment.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
- Developed comprehensive training programs for new quality control team members, ensuring consistent performance across the board.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Coordinated with other departments to establish preventive maintenance schedules for equipment, reducing downtime due to unexpected failures or malfunctions.
Senior Consultant/ Test Manager Profile
Kiya.ai - Infrasoft Technologies Limited
04.2021 - 04.2024
- Ensuring end to end successful Test delivery from the Payment division for UPI, Mobile Banking, Internet Banking, and Omnichannel solutions
- Leading projects in UPI, mobile banking, retail banking, corporate banking, and Internet banking
- Collaborating with clients such as Punjab & Sind Bank, Union Bank of India ., Indian Bank, Bank of Maharashtra, and Central Bank of India
- Managing project implementation and lifecycle
- Handling delivery management, stakeholder management, and people management
- Ensuring compliance with regulatory requirements and industry standards
- Implementing automation tools for mobile automation
- Analyzing and reporting on testing progress and defect trends
- Conducting regular assessments of testing processes
- Providing mentorship and guidance to team members
- Identifying opportunities for process improvements and automation initiatives.
- Established trust with key stakeholders through transparent communication practices, fostering long-lasting partnerships within the industry.
- Evaluated organizational structures to identify areas for improvement and implemented changes that led to increased operational efficiency.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Launched quality assurance practices for each phase of development
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Designed new projects with timelines, budgets and scope of work plans.
- Identified growth opportunities for clients by conducting comprehensive market research and presenting actionable insights.
- Championed digital transformation efforts within client organizations, leading them into the modern era of technology usage and data-driven decision making.
- Collaborated with cross-functional teams to develop innovative solutions for clients'' most pressing challenges.
- Cultivated a culture of continuous improvement by regularly gathering and implementing feedback from clients, team members, and peers.
- Streamlined internal processes to improve efficiency and reduce costs for the organization.
- Increased client satisfaction by implementing tailored consulting strategies and delivering high-quality results.
- Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
Senior Manager
Fino Payments Bank Limited
06.2021 - 01.2022
- Experience in leading and managing quality control teams in a Financial technology.
- Strong understanding of mobile banking, UPI, retail banking, and corporate banking.
- Expertise in software testing methodologies, automation tools, and performance testing.
- Proven ability to manage project lifecycles, timelines, and resources effectively.
- Experience in collaborating with various stakeholders, including clients, developers, and management.
- Demonstrated ability to lead and mentor teams, fostering a positive and productive work environment.
- Increased product reliability, reduced defects, and enhanced user experience through rigorous testing.
- Implemented and developed operational standards, policies and procedures.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Streamlined testing processes, implemented automation, and improved project delivery timelines.
- Ensured compliance with industry standards and regulations.
- Mentored junior team members and fostered a culture of continuous learning.
- Defined testing strategies, acceptance criteria, and quality assurance benchmarks.
- Successfully collaborated with clients, developers, and management to achieve project goals.
Test Lead
Ngenious Solutions Private Limited.
06.2019 - 06.2021
- A new version of the record has been provided.
- Overseen project lifecycles, prioritized tasks, and tracked progress.
- Facilitated training, mentored team members, and built a strong talent pipeline.
- Streamlined testing processes for increased efficiency and reduced overall test cycle time.
- Conducted regression testing of existing products.
- Streamlined testing processes for increased efficiency and reduced test cycle time.
- Ensured high-quality product delivery through effective testing practices, including automation and regression testing.
- Collaborated with stakeholders to prioritize projects, address concerns, and ensure customer satisfaction.
- Worked effectively with development teams to resolve issues and improve products.
- Created detailed test plans, cases, and reports.
- Create Test master plan and the project test plan.
- Create test strategy for the company level and the project level.
- Create the test case for the complex module and execute the same.
Principal Test Engineer
Aurionpro Solutions Ltd Trejhara Solutions Ltd.
06.2012 - 06.2019
- Coordinating testing activities across multiple projects
- Developing comprehensive test plans and strategies
- Providing guidance and mentorship to junior team members
- Conducting risk assessments and mitigating testing challenges
- Collaborating with development teams to address defects
- Leading efforts to implement test automation frameworks
- Analyzing test results and providing recommendations for improvement
- Ensuring alignment with project timelines and budget constraints
- Participating in client meetings and presenting testing updates
- Maintaining awareness of industry best practices and emerging trends.
Software Test Engineer
Praxis Interactive Services Pvt Ltd.
04.2011 - 01.2012
- Collaborating closely with developers to understand system architecture
- Executing test cases and documenting test results accurately
- Participating in Agile ceremonies and providing testing insights
- Identifying and prioritizing high-risk areas for testing
- Conducting exploratory testing to uncover hidden defects
- Communicating effectively with stakeholders to gather requirements
- Generating and maintaining comprehensive test documentation
- Conducting root cause analysis for identified defects
- Contributing to the continuous improvement of testing processes
- Adapting quickly to changes in project requirements and priorities.
Application Tester
Reliance Communication Ltd.
01.2008 - 04.2011
- Analyzing business requirements and translating them into test scenarios
- Executing test cases across various platforms and environments
- Collaborating with cross-functional teams to resolve issues
- Utilizing defect tracking tools to manage and monitor issues
- Conducting regression testing to ensure software stability
- Documenting test plans, test cases, and test results
- Providing training to new team members on testing processes
- Contributing to the development of testing standards and procedures
- Participating in user acceptance testing (UAT) activities
- Demonstrating a strong attention to detail and analytical mindset.
Education
Master of Science Mathematics -
Dr. Ram Manohar Lohia Avadh University
Skills
Quality Management Systems
Languages
English (Advance)
Hindi (Advance)
Marathi
Beginner (A1)
Additional Information
Experience Quality Control Manager :
Increased product quality by 20% through the implementation of a new testing framework.
Reduced defect rate by 15% by automating manual testing processes using Selenium.
Led a team of 35 QC analysts to successfully deliver a major software release on time and within budget.
Software
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
Project Management Tools: Jira,TFS and Bug tracking tool : Zoho, Redmine
Communication Tools:Teams, Zoom
Programming Languages understanding: Java,SQL
Databases: MySQL,Oracle
Cloud Platforms understanding: AWS
Interests
Testing Management with an impression of end-to-end project management
Accomplishments
- Supervised team of 35 staff members.
- Documented and resolved SOP which led to Operation glitch
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through UAT testing.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceHealthcare benefitsWork from home optionCompany CultureFlexible work hoursPersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leaveWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Quality Control Manager
Aurionpro Solutions Limited
04.2024 - Current
Senior Manager
Fino Payments Bank Limited
06.2021 - 01.2022
Senior Consultant/ Test Manager Profile
Kiya.ai - Infrasoft Technologies Limited
04.2021 - 04.2024
Test Lead
Ngenious Solutions Private Limited.
06.2019 - 06.2021
Principal Test Engineer
Aurionpro Solutions Ltd Trejhara Solutions Ltd.
06.2012 - 06.2019
Software Test Engineer
Praxis Interactive Services Pvt Ltd.
04.2011 - 01.2012
Application Tester
Reliance Communication Ltd.
01.2008 - 04.2011
Master of Science Mathematics -
Dr. Ram Manohar Lohia Avadh University
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