Pankaj Yadav
Technical Lead at BharatPe
Gurugram
Summary
Experienced engineering leader with a strong track record in the tech industry, focusing on large-scale payment systems, banking integrations, and agile software development. Currently Technical Lead at BharatPe, committed to improving merchant services and driving the company's goal of transforming digital payments in India. Skilled in creating scalable financial solutions, enhancing system reliability, and promoting a culture of collaboration and technical expertise. Proficient in user authentication, system observability, and facilitating end-to-end integrations across multiple teams and platforms.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Technical Lead
BharatPe
12.2023 - Current
- Orchestrated day-end balance processing and payouts for over 20 lakh merchants, consistently maintaining a 99.95% SLA for transaction reliability and timeliness.
- Led the end-to-end migration of the Payments APM system from New Relic to Coralogix, enhancing observability, reducing alert fatigue, and improving rootcause analysis.
- Designed and implemented 100+ proactive alerts using Slack and PagerDuty, significantly strengthening real-time monitoring, incident detection, and response efficiency.
- Directed the seamless integration of Unity Bank's QR and payout systems, ensuring smooth cross-functional coordination between engineering, product, and external banking teams.
- Built a custom merchant plugin for AutoPay, enabling effortless in-app integration for BharatPe merchants, which improved onboarding speed and feature adoption.
- Established comprehensive control frameworks for integration management, driving ownership, accountability, and operational excellence across engineering workflows.
Senior Lead Engineer
Swiggy
07.2022 - 11.2023
- Dineout GIRF integration on Swiggy ecosystem
Senior Lead Engineer
Times Internet Limited, Dineout
12.2014 - 06.2022
- Led end-to-end project delivery lifecycle—from ideation and detailed planning to execution, monitoring, and final deployment—ensuring timely and high-quality outcomes.
- Took ownership of critical components within the Dineout ecosystem, including CRM, backend systems, and server infrastructure, covering order processing, payments, deal/event management, and core service functionality.
- Spearheaded the implementation of engineering best practices and modern toolsets to streamline the release cycle, enhance deployment processes, enforce unit testing standards, and drive continuous integration.
- Maintained strong cross-functional collaboration with key stakeholders across product, design, marketing, analytics, operations, sales, and QA to align goals and ensure cohesive delivery.
- Held full responsibility for CRM system management, driving improvements in functionality and performance.
- Proactively optimized and enhanced core modules to meet evolving business needs and scalability demands.
- Prioritized system performance improvements by identifying and resolving slow queries and architectural bottlenecks.
- Successfully balanced team leadership and individual contributor responsibilities, delivering assigned tasks independently while managing deliverables.
- Led a high-performing team of three engineers, ensuring productivity, quality output, and adherence to best practices.
Developer
Morpheme Webnexus
01.2013 - 12.2014
- Develop Website..
Education
Master of Computer Applications (MCA) - Computer Programming
ITS Managment and IT institute
01.2010 - 01.2013
B.C.A - Mathematics and Computer Science
C.C.S. University
01.2007 - 01.2010
12th - Mathematics
U.P. Board
01.2006 - 01.2007
10th - Mathematics and Computer Science
U.P. Board
01.2004 - 01.2005
Skills
Payout
Agile methodology
Technical mentoring
Mentorship and coaching
Software development life cycle
Microservices architecture
Project management
Issue investigation
Performance optimization
Requirements gathering
Software architecture design
Code review expertise
Certification
RHCE
Current Position
Technical Lead at BharatPe
Timeline
Technical Lead
BharatPe
12.2023 - Current
Senior Lead Engineer
Swiggy
07.2022 - 11.2023
Senior Lead Engineer
Times Internet Limited, Dineout
12.2014 - 06.2022
Developer
Morpheme Webnexus
01.2013 - 12.2014
Master of Computer Applications (MCA) - Computer Programming
ITS Managment and IT institute
01.2010 - 01.2013
B.C.A - Mathematics and Computer Science
C.C.S. University
01.2007 - 01.2010
12th - Mathematics
U.P. Board
01.2006 - 01.2007
10th - Mathematics and Computer Science
U.P. Board
01.2004 - 01.2005