Summary
Work History
Education
Skills
Timeline
Generic

RINKI JHA

Customer Service
DELHI,Utarpradesh

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Work History

Customer Service Representative

Sai Kids Play School
Delhi, Delhi
04.2012 - 03.2014
  • Resolved problems, improved operations and provided exceptional service.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Worked well in a team setting, providing support and guidance.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Education

MBA - Human Resource Managmement

L.N.Welingkar Institute of Management Development
New Delhi
09.2017 - 09.2019

Bachelor of Arts -

Delhi University
Delhi
04.2011 - 03.2014

High School Diploma -

Govt Girls Sr Sec School NO 2
Najafgarh
04.2010 - 05.2011

Skills

  • Complaint resolution
  • Report preparation
  • CRM
  • Administrative support
  • Creative problem solving

Timeline

MBA - Human Resource Managmement

L.N.Welingkar Institute of Management Development
09.2017 - 09.2019

Customer Service Representative

Sai Kids Play School
04.2012 - 03.2014

Bachelor of Arts -

Delhi University
04.2011 - 03.2014

High School Diploma -

Govt Girls Sr Sec School NO 2
04.2010 - 05.2011
RINKI JHACustomer Service