PANKAJ SINGH BISHT
Senior Technical Manager
New Delhi
Summary
CAREER OBJECTIVE - To acquire professional edge through hard work and continuous learning. Seeking an interactive and challenging environment where I can apply my strengths, knowledge and interpersonal communication skills, & get opportunity to personal as well as industry grow.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Technical Manager
RAMP IMPEX PVT. LTD, DELHI
08.2016 - Current
- Handling Q-Lab , Mesdan and all other Verticals like ( Textile , Leather& Footwear , Plastic, Toy , Paint And coting , Civil ) Testing industry & Laboratory Quality Testing Instruments in Pan India from
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Designed, implemented and monitored integration between applications while coordinating updates and developing test cases.
- Analyzed project-related information and made recommendations based on discoveries.
- Communicated project status, delivering audience messages and change management with clients.
- Assisted product owners with prioritization of backlogs.
Sales & Service Engineer
PARAMOUNT INSTRUMENTS PVT LTD
New Delhi
07.2013 - 03.2016
- Responsible for Technical Demonstration, Installation and sales of mention Industries
- Experience in sales, technical sales support and marketing of QUALITY TESTING INSTRUMENTS in India
- Client Follow-up & Receive the order
- Knowledge to submit the Government tender against the instruments
- R&D of New Testing Instruments and Designing as Per International Standards
- QC and Calibration of all kind of Machine as Per International Standards
- Servicing of all kind of testing Instruments
- Responsible for prepare quotation as per the customer requirement
- Maintain good Relationships with service providers and client to keep Customer base
- Previous Company Responsibility in Sales & Service –
- Client Follow up
- Handle the client query
- Responsible for Technical Demonstration, Installation for India
- Experience in sales, technical sales- service support and marketing of analytical instruments
- Client Follow up & receive the order
- Answer telephones and respond to email inquiries in the office
- Assess the service needs of clients and connect them with the correct provider
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
Education
Bachelor of Science - IT
SMU University
06.2009 - 06.2012
High School Diploma -
U.K. BOARD
06.2006 - 07.2006
Intermediate -
UK Board
Uttarakhand 07.2006 - 06.2008
Skills
Operating SystemWindow XP ,7 ,8 ,10 , Linux, MacSoftwareMs Office , SAP, CRM, Corel Draw , Photoshop ETC
User training
Technology planning
End user support
Technical process improvement
Quality Assurance Testing
Technical guidance
Business Process Analysis
Test Automation
Certification
Marital Status : Single
Timeline
Technical Manager
RAMP IMPEX PVT. LTD, DELHI
08.2016 - Current
Sales & Service Engineer
PARAMOUNT INSTRUMENTS PVT LTD
07.2013 - 03.2016
Bachelor of Science - IT
SMU University
06.2009 - 06.2012
Intermediate -
UK Board
07.2006 - 06.2008
High School Diploma -
U.K. BOARD
06.2006 - 07.2006
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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