Summary
Overview
Work History
Education
Skills
Certification
Timeline
Work Availability
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PANKAJ SINGH BISHT

PANKAJ SINGH BISHT

Senior Technical Manager
New Delhi

Summary

CAREER OBJECTIVE - To acquire professional edge through hard work and continuous learning. Seeking an interactive and challenging environment where I can apply my strengths, knowledge and interpersonal communication skills, & get opportunity to personal as well as industry grow.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Technical Manager

RAMP IMPEX PVT. LTD, DELHI
08.2016 - Current
  • Handling Q-Lab , Mesdan and all other Verticals like ( Textile , Leather& Footwear , Plastic, Toy , Paint And coting , Civil ) Testing industry & Laboratory Quality Testing Instruments in Pan India from
  • Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Designed, implemented and monitored integration between applications while coordinating updates and developing test cases.
  • Analyzed project-related information and made recommendations based on discoveries.
  • Communicated project status, delivering audience messages and change management with clients.
  • Assisted product owners with prioritization of backlogs.

Sales & Service Engineer

PARAMOUNT INSTRUMENTS PVT LTD
New Delhi
07.2013 - 03.2016
  • Responsible for Technical Demonstration, Installation and sales of mention Industries
  • Experience in sales, technical sales support and marketing of QUALITY TESTING INSTRUMENTS in India
  • Client Follow-up & Receive the order
  • Knowledge to submit the Government tender against the instruments
  • R&D of New Testing Instruments and Designing as Per International Standards
  • QC and Calibration of all kind of Machine as Per International Standards
  • Servicing of all kind of testing Instruments
  • Responsible for prepare quotation as per the customer requirement
  • Maintain good Relationships with service providers and client to keep Customer base
  • Previous Company Responsibility in Sales & Service –
  • Client Follow up
  • Handle the client query
  • Responsible for Technical Demonstration, Installation for India
  • Experience in sales, technical sales- service support and marketing of analytical instruments
  • Client Follow up & receive the order
  • Answer telephones and respond to email inquiries in the office
  • Assess the service needs of clients and connect them with the correct provider
  • Ensure each client is given the necessary services and follow up to fill ongoing service needs

Education

Bachelor of Science - IT

SMU University
06.2009 - 06.2012

High School Diploma -

U.K. BOARD
06.2006 - 07.2006

Intermediate -

UK Board
Uttarakhand
07.2006 - 06.2008

Skills

Operating SystemWindow XP ,7 ,8 ,10 , Linux, MacSoftwareMs Office , SAP, CRM, Corel Draw , Photoshop ETC

User training

Technology planning

End user support

Technical process improvement

Quality Assurance Testing

Technical guidance

Business Process Analysis

Test Automation

Certification

Marital Status : Single

Timeline

Technical Manager

RAMP IMPEX PVT. LTD, DELHI
08.2016 - Current

Sales & Service Engineer

PARAMOUNT INSTRUMENTS PVT LTD
07.2013 - 03.2016

Bachelor of Science - IT

SMU University
06.2009 - 06.2012

Intermediate -

UK Board
07.2006 - 06.2008

High School Diploma -

U.K. BOARD
06.2006 - 07.2006

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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PANKAJ SINGH BISHTSenior Technical Manager