PANKHURI SRIVASTAVA
Implementation Consultant
Hyderabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Implementation Consultant
Upgrad
5 2024 - Current
- Completed trainings of data security policies.
Associate Consultant-I
Highradius Technologies
07.2022 - 04.2024
- Analyzed and gathered requirements, ensuring delivery met customer expectations
- Conducted gap analysis of requirements against Highradius Cash Application products
- Proposed solution alternatives, translated requirements into product customization, and suggested implementation frameworks
- Presented solutions and delivered customized training sessions for client stakeholders
- Managed end-to-end processes for multiple clients using both agile and waterfall methodologies, providing customer satisfaction
- Provided status updates to internal and external stakeholders through reports and calls
- Collaborated with teams to address customer needs and long-term planning, acting as a customer advocate for issue resolution and feature enhancement
- Implemented 80+ change orders and managed end-to-end processes for clients like Mondelez-NA, HoneyWell, Electrolux, Unilever, and Sanofi
- Led projects like Meggitt with two subordinates under me where in I have developed and adhered to project management principles, including timeline/effort-based project plans
- And ensured on time sign-offs for document like requirements, validation, and go-live stages
- Provided product training to the partner companies.
Techno Functional Consultant
Highradius Technologies
08.2021 - 06.2022
- Implemented end-to-end banking projects, gathering client data and participating in design calls
- Built SFTP paths, worked on file encryption using PGP, built data insights and simulations
- Customized cash applications based on client requirements and provided user journey demos
- Conducted User Acceptance Testing (UAT) and manage issue logging/tracking
- Supported customers in change management and manage post go-live Hyper Care
- Documented configurations, and provided knowledge transfer to the support team.
Summer Intern
Highradius Technologies
06.2021 - 08.2021
- Trained in Business writing, Data analysis and data synthesis, techniques of prioritization, O2C process and Cash Application product
Education
Bachelor of Technology - Python, Data Science, R programming language
Lovely Professional University
01.2018 - 04.2022
Skills
Tableau
SQL
Advance Excel
CashApp
Collection
SAP Concur
Jira
Fintech
SaaS
Excellent communication skills
Stakeholder Management
Detail oriented
Leadership skills
Tableau
SQL
Advance Excel
CashApp
Collection
SAP Concur
Jira
Fintech
SaaS
Certification
Project Management by Google
Accomplishments
- Sanofi requested extension of my staffing to accommodate Virtual segregation project.
- Strong problem-solving skills and ability to work in fast-paced environments.
- Proven ability to work independently and as part of a team.
- Excellent time management skills with the ability to prioritize tasks effectively.
Timeline
Associate Consultant-I
Highradius Technologies
07.2022 - 04.2024
Techno Functional Consultant
Highradius Technologies
08.2021 - 06.2022
Summer Intern
Highradius Technologies
06.2021 - 08.2021
Bachelor of Technology - Python, Data Science, R programming language
Lovely Professional University
01.2018 - 04.2022
Implementation Consultant
Upgrad
5 2024 - Current