PANKHURI SRIVASTAVA
Implementation Consultant
Hyderabad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Implementation Consultant
Upgrad
5 2024 - Current
- Completed trainings of data security policies.
Associate Consultant-I
Highradius Technologies
07.2022 - 04.2024
- Analyzed and gathered requirements, ensuring delivery met customer expectations
- Conducted gap analysis of requirements against Highradius Cash Application products
- Proposed solution alternatives, translated requirements into product customization, and suggested implementation frameworks
- Presented solutions and delivered customized training sessions for client stakeholders
- Managed end-to-end processes for multiple clients using both agile and waterfall methodologies, providing customer satisfaction
- Provided status updates to internal and external stakeholders through reports and calls
- Collaborated with teams to address customer needs and long-term planning, acting as a customer advocate for issue resolution and feature enhancement
- Implemented 80+ change orders and managed end-to-end processes for clients like Mondelez-NA, HoneyWell, Electrolux, Unilever, and Sanofi
- Led projects like Meggitt with two subordinates under me where in I have developed and adhered to project management principles, including timeline/effort-based project plans
- And ensured on time sign-offs for document like requirements, validation, and go-live stages
- Provided product training to the partner companies.
Techno Functional Consultant
Highradius Technologies
08.2021 - 06.2022
- Implemented end-to-end banking projects, gathering client data and participating in design calls
- Built SFTP paths, worked on file encryption using PGP, built data insights and simulations
- Customized cash applications based on client requirements and provided user journey demos
- Conducted User Acceptance Testing (UAT) and manage issue logging/tracking
- Supported customers in change management and manage post go-live Hyper Care
- Documented configurations, and provided knowledge transfer to the support team.
Summer Intern
Highradius Technologies
06.2021 - 08.2021
- Trained in Business writing, Data analysis and data synthesis, techniques of prioritization, O2C process and Cash Application product
Education
Bachelor of Technology - Python, Data Science, R programming language
Lovely Professional University
01.2018 - 04.2022
Skills
Tableau
Certification
Project Management by Google
Accomplishments
- Sanofi requested extension of my staffing to accommodate Virtual segregation project.
- Strong problem-solving skills and ability to work in fast-paced environments.
- Proven ability to work independently and as part of a team.
- Excellent time management skills with the ability to prioritize tasks effectively.
Timeline
Associate Consultant-I
Highradius Technologies
07.2022 - 04.2024
Techno Functional Consultant
Highradius Technologies
08.2021 - 06.2022
Summer Intern
Highradius Technologies
06.2021 - 08.2021
Bachelor of Technology - Python, Data Science, R programming language
Lovely Professional University
01.2018 - 04.2022
Implementation Consultant
Upgrad
5 2024 - Current
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