Pankita Dushara
Mumbai
Summary
Dynamic executive assistant with a proven track record in supporting senior leadership through effective schedule management and project organization. Expertise in delivering high-quality administrative support while maintaining professionalism and sound judgment. Skilled in task prioritization and execution, ensuring seamless operations within the executive team.
Overview
18
18
years of professional experience
Work History
Executive Assistant to Director
Bisleri International Pvt. ltd.
Mumbai
08.2025 - Current
- Provide high-level executive support to the Director and Coordinate with Pan India Plant Managers to ensure smooth production operations and timely reporting.
- Handle calendar management, schedule meetings, and prioritize appointments for the Director.
- Arrange travel, accommodation, and itinerary planning for the Director and reporting team.
- Organize leadership meetings, prepare MOM (Minutes of Meeting), and ensure action item follow-ups.
- Act as a central point of communication between manufacturing plants, stakeholders, and corporate office.
- Develop presentations, reports, dashboards, and management review documents to facilitate executive discussions and strategic planning.
- Support budgeting coordination and track departmental expenses.
- Monitor task progress and ensure timely execution of strategic initiatives.
- Coordinate cross-functional activities between Production, Supply Chain, Quality, Procurement, and Logistics teams.
- Monitor production data, plant performance reports, and operational MIS to identify trends and support decision-making.
- Review and verify documentation for onboarding and registration of new co-packers/vendors.
- Coordinated audits and compliance documentation for internal reviews.
- Assist in vendor negotiations follow-ups and commercial documentation tracking.
- Maintain confidentiality of strategic manufacturing and business data.
- Ensure smooth execution of plant visits, stakeholder meetings, and review sessions.
Executive Assistant & Office Administrator
Avacare Shared Service India
Mumbai
10.2022 - 07.2025
- Efficiently administer daily activities and manage the calendar for the Director of the firm to ensure smooth operations and scheduling.
- Schedule and coordinate intra-company meetings, resulting in a 20% increase in communication efficiency within the organization.
- Compile, follow-up, and consolidate vital reports, decks, and presentations for senior management, streamlining the decision-making process.
- Maintain effective communication with Directors across Africa and Canada to provide timely project updates, fostering strong international working relationships.
- Coordinate travel arrangements and possess expertise in visa processing for 25+ countries worldwide, ensuring hassle-free travel for company employees.
- Ensure timely filing and summary reporting of Directors' expenses for reimbursement, resulting in 100% accuracy in financial reporting.
- Supervised team of 4 office assistants, overseeing administrative and clerical tasks to maintain high productivity and effective task management.
- Act as the primary liaison for vendors, addressing maintenance, office purchases, and rent-related inquiries promptly, maintaining vendor satisfaction and smooth operations.
- Coordinated virtual conferences and personal visits for directors/executives from African countries, maintained detailed minutes, and ensured seamless logistics.
- Facilitated office relocation, vendor onboarding, and administrative expense follow-ups, ensuring minimal disruption during transition.
- Supported the marketing team in updating the YTD sales data using Qlik Sense, enabling data-driven decision-making and effective inventory management.
Executive Assistant & Marketing Coordinator
K Patel Phyto Extraction Pvt. Ltd.
11.2016 - 10.2022
- Managed daily calendars effectively, optimizing schedules for executives to prioritize key tasks and appointments.
- Facilitated travel arrangements and managed visa documentation for executives, ensuring seamless and efficient travel logistics.
- Streamlined financial processes by processing travel expenses and reimbursements for executive team and senior management, ensuring accuracy and compliance.
- Improved team productivity by updating spreadsheets and creating presentations that supported executives' decision-making.
- Analyzed annual operational data to assess performance metrics, facilitating informed decision-making and strategic planning.
- Collaborated with back-office team members to ensure seamless execution of business operations and initiatives.
- Collaborated with ecommerce agency and warehousing teams to streamline supply chain processes and ensure timely order fulfillment.
- Interacted with international distributors for orders and handled documentation, ensuring smooth international business transactions.
- Applied for trademarks in the USA, Mexico, and Europe, safeguarding company's intellectual property rights and brand assets.
- Developed solution-based execution plans by leveraging Google Analytics and internal reporting data to drive business goals.
Admin Executive cum personal Assisting
Regenesys Buisness school
Mumbai
11.2015 - 08.2016
- Scheduled and confirmed appointments, maintaining event calendars to optimize time management.
- Answered telephone calls, forwarded messages, and recorded accurate notes to ensure effective communication.
- Greeted and welcomed customers, clients, and visitors effectively.
- Informed employees of visitor arrivals or cancellations to facilitate smooth operations.
Receptionist cum Model Coordinator
Israni Entertainment
01.2011 - 04.2014
- Handling reception counter, calls and upcoming models.
- Give details about new registration for new models and convince them for good package as well as about portfolio which is making by the company.
- Contacted students to schedule acting classes.
- Handling acting class schedule.
- Meeting with client regarding upcoming project.
- Conducted auditions based on character specifications.
- Making script as per the character if script not issued by the production house.
- Shortlisting models and send their profile to the production house.
- For selected models, meeting with client.
- Coordinating with models regarding shoot time.
- Coordinated data entry processes for new model registrations.
- Searching new models from social networking.
Customer Service Representative
Citymax Hotels Pvt. Ltd.
05.2008 - 11.2010
- Provided customer service support daily.
- Assisted customers in understanding game rules.
- Managed cash counter operations efficiently.
- Processed daily sales banking transactions accurately.
- Achieved daily sales targets consistently.
- Organized and hosted birthday parties for clients.
Education
B.A -
Mumbai University
Mumbai05-2015
Skills
- Administrative leadership
- Schedule coordination
- Organizational efficiency
- Project oversight
- Stakeholder collaboration
- PowerPoint expertise
- MS Excel
- Analytical problem solving
Languages
- Hindi
- Gujarati
- English
- Gujarati
Timeline
Executive Assistant to Director
Bisleri International Pvt. ltd.
08.2025 - Current
Executive Assistant & Office Administrator
Avacare Shared Service India
10.2022 - 07.2025
Executive Assistant & Marketing Coordinator
K Patel Phyto Extraction Pvt. Ltd.
11.2016 - 10.2022
Admin Executive cum personal Assisting
Regenesys Buisness school
11.2015 - 08.2016
Receptionist cum Model Coordinator
Israni Entertainment
01.2011 - 04.2014
Customer Service Representative
Citymax Hotels Pvt. Ltd.
05.2008 - 11.2010
B.A -
Mumbai University