City Head | Business Expansion & Stabilization | Sales & Marketing | Channel / Vendor Development Certified Customer Experience leadership & Customer Experience Professional with experience in highly competitive Fintech, Telecom & Electronics markets and delivering innovative sales & marketing concepts & strategies; targeting assignments in Business Development | Branch Management
Overview
15
15
years of professional experience
Work History
City Head
One97 communication ltd
Guwahati
05.2023 - Current
Relaunched Paytm QR division in Guwahati, Assam with new team of 100+ member.
Handpicked each team member from industry and continue recruitment
Market area demarcation sector wise.
Area target to achieve after aligning each team member with company objective time to time.
Last 3 months launched operation in Upper Assam also.
Jio Center Manager
Reliance Jio
Guwahati
01.2015 - 05.2023
Leading a team of 80 members and managing strategy planning, revenue growth, profitability, distribution partner management, process improvements, clients and team management
Ensuring planning and roll out of robust business plans as well as measures to track and monitor performances of Fixed and Mobile businesses
Managing competition tracking to spot new opportunities and areas for development
Driving adherence to all SOPs, statutory compliances (liaison with Govt
Officials) & commercial controls by all Jio Centres in the city
Drawing up and managing the city distribution plans to drive different go to market models best suited for every centre
Pipelining sales based on market research, network management and client references; planned and prepared approaches, pitches and proposals, participated in pricing and work order negotiations
Developing strong market knowledge of existing and potential clients and ensured business growth opportunities aligned to company’s strategic plans.
Area Business Manager
Samsung India
Barak valley, Manipur & Mizoram
02.2013 - 01.2015
Built a strong distribution network for achieving greater market reach and penetration; Identifying, short listing & appointment of Distributors & Dealers nationally
Devised & implemented Go-to-Market Strategy for new markets, basis feasibility study of neighbouring markets, launching new products, enhancing profitability and developing high performance teams
Performed market assessment for developing potential partners and accordingly defining market entry strategies; preparing monthly, quarterly and annual sales forecasts
Penetrated business in the assigned territories and consistently improving profitability; identifying changes in market demand and new streams for revenue growth; revamping sales strategies for expansion of market share
Improved operational efficiency at branches through consistent monitoring /training/guidance & providing solution to problem at the earliest; appointing & training sales force / distribution network for higher revenue generation
Ensured effective hiring, orientation, training, development and retention of sales team members; displayed a dynamic leadership style to motivate and empower a team to ensure successful achievement of EBITA.
Area Sales Manager
Idea Cellular Ltd.
07.2009 - 02.2013
Developed, reviewed and reported on the business development division’s strategy, ensuring the strategic objectives were well understood and executed by the team
Impacted organisation profitability through effective strategic and tactical management decisions and new business development
Formulated end-to-end sales solutions, streamlined operations, while contributing to long-term growth objectives of the corporate entity.
Distinction of launching new product & services in entire span of my career. Starting with 1) Lupin ltd launched new division, 2) Idea launched operation in Barak Valley initially than launched idea 3G services at Mizoram 3) During Samsung launched many products. 4) Launched Jio services in Karimganj & Hailakandi Districts and than in Guwahati Identified & launched 11 jio store in Kamrup rural.
Was youngest Area Manager in Lupin ltd NE area
In Idea got promoted to ASM & given responsibility for Mizoram
In Sumsung awarded best ABM withing 6 months of Joining
In Jio after successfully launched operation at Karimganj & Hailakandi, given responsibility to take care operation of Guwahati JC2 branch biggest branch of Assam circle.
In One 97 Comm(Paytm) Consistent growth in active merchant base & transaction from State Assam. In recently concluded NFC task in PIDF locations, leading pan india dashboard in scope vs achievement.