Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Reading Books, Watching Movie, Paintings
Timeline
Generic
Papia Saha

Papia Saha

Program Manager ,IT Services and Delivery
Kolkata

Summary

Experienced Program Manager in the IT-Telecom industry with 16+ years of expertise in OSS/BSS, E2E Telecom process, and IT service delivery and management. A dedicated team contributor with strong organizational capabilities, I excel at handling multiple projects simultaneously with precision. My effective prioritization skills ensure consistent meeting of deadlines. As a technology professional with an innovative mindset, I have gained extensive experience in enhancing systems and aligning technical solutions with business objectives. I have a proven track record of successfully leading projects from start to finish, driving organizational growth and overall success.

Overview

17
17
years of professional experience
7
7
Certifications

Work History

Program Manager

Tech Mahindra
Kolkata
05.2022 - Current
  • Managed cross-functional teams (300+) for successful project completion within deadlines and budgets.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Managed account Finance and PNL and drive EBIDTA improvement.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.

Program Manager

Wipro
Kolkata
12.2007 - 05.2022

Program and Project Management, Requirement Gathering, Solutions design, implementation, maintenance and support of data warehouse systems and related data marts. Experienced in Hadoop ,Big data, Data warehousing, Data migration, ETL/ELT process , Informatica,Talend DI,Oracle BI,Qlik sense Reporting,Denodo, Billing System,Oracle Business Process Management(BPM), Newgen BPM, OBIEE ,Oracle Database ,SQL/PLSQL PostgreSQL,MSSQL,APIGW Platform, Middle ware systems like Jboss Fuse, performance optimization, sizing,application integration for Telecom sectors in different geographies (SE Asia and India).

Education

B-Tech - Electronics & Communication

Sikkim Manipal University
Sikkim
04.2001 -

Skills

Project Management

Account Management

Strategic Planning

Scheduling and Planning

Data Collection & Research

Process Improvement

Resource Management

Cost Estimates & Budgets

Vendor Management

Accomplishments

  • Participated and won the Microsoft AI Odyssey Championship Y2024.
  • Received Special award "Rise to Create Value" Y2024.
  • Received Award for Completing Star Transition Program Y2023.
  • Received SEA Award for Diversity as Project Manager for delivering project with 75% female leadership in Y2021
  • Received Topgear Trailblazer award Y20-21 for Pioneering Topgear Initiatives across BUs and 30% of project work through crowdsourcing.
  • Received org level appreciation in external KPMG audit for High Maturity model implementation.
  • Implemented Automation using Robot Framework in analytics project leading to 70% reduced time to market.
  • Received "Inspiring Performance Award" Y2020
  • Successfully implemented Sig Sigma project as Green Belt to increase Productivity of application team by 83% & Infra by 40% thus leading to a financial benefit of 17 Million INR.
  • Participated and won first prize at NIQR competition Bangalore Y2017
  • Received "Telecom hall of fame" award for delivering project in Crisis Situation.
  • Received "Special " award for building the most Coherant team Y2014-15.
  • Received "Best People Champ Award" for going extra mile for creating higher traction and employee engagement Y2013-14.

Software

Datawarehouse

Database

Business Process Management

Middleware

Data Migration

ETL

Reporting Tools

Certification

Prince2

Reading Books, Watching Movie, Paintings

I find immense joy in indulging in a variety of hobbies that keep me both entertained and creativity fulfilled.

One of my favorite pastimes is reading books,books offer me a gateway to different realms and perspectives.

I also cherish watching movies, specially thrillers.Movies provide a visual and emotional experience that complements my love for storytelling.

Painting and different colours allows to calm my mind  ,allows to express my creativity. 

Timeline

Program Manager

Tech Mahindra
05.2022 - Current

Program Manager

Wipro
12.2007 - 05.2022

B-Tech - Electronics & Communication

Sikkim Manipal University
04.2001 -

Prince2

ITIL

Microsoft AI-102

Lean Six Sigma

OBIEE

Oracle Certified Analyst

Newgen iBPS

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Papia SahaProgram Manager ,IT Services and Delivery