PAPPU GHOSH
Branch Sales Manager
3/9, Purbapara School Road, Kolkata
Summary
To perceive a career in a renowned organization with dedicated efforts and to associate myself with an organization that gives me a chance to update my knowledge.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Branch Sales Manage (Retail Branch Banking)
Utkarsh Small Finance Bank
11.2023 - Current
- To looks after entire branch sales productivity and growth.
- Maintain the productivity of the sales executives (SE) of the branch.
- Meet the monthly business targets.
- Identify sales opportunities in the market.
- Generate leads for new business and customers.
- Creating sales plans for every month for the branch.
- Take effective part to contribute towards the branch various products like CASA NUMBERS, NTB VALUE, TD, MF and Insurance.
- Provide training programs to sales team to achieve their monthly business targets.
Service Delivery Manager(Banking Operations)
INDUSIND BANK LTD.
09.2022 - 11.2023
- To enhance the core banking business of the bank.
- Solid know-how of recording transactions promptly and compliance with the bank’s policies and procedures.
- Generating daily reports & reconciliation.
- Working as a backup custodian of Deputy Branch Manager.
- Delivering quality service, while carrying out transactions for customers ensuring that all the services are delivered with accuracy and warmth.
- Making relationship with customer and solve customer problem.
- Handling all type of banking transaction and operation related work & customer service.
- Take effective part to contribute towards the branch sales target, various products like CASA, TD, MF, Insurance, Premium Debit card & Credit Card.
- Educating customers about direct banking channels like net banking, phone banking, UPI & ATMs.
Customer Relationship Officer(Banking Operations)
BANDHAN BANK LTD.
01.2020 - 09.2022
- To enhance the core banking business of the bank.
- Solid know-how of recording transactions promptly and compliance with the bank’s policies and procedures.
- Control of security stationery and back to branch deliverables.
- Maintained the branch deliverables.
- Worked as a backup custodian Gold loan in-charge of the branch.
- Delivering quality service, while carrying out transactions for customers ensuring that all the services are delivered with accuracy and warmth.
- Making relationship with customer and solve customer problem.
- Handling all type of banking transaction and operation related work & customer service.
Branch Sales Executive & Senior Sales Executive
BANDHAN BANK LTD.
08.2015 - 12.2019
- Sourcing current & savings accounts and achieving monthly target on value and numbers as devised by the organization.
- Interface with the high net worth individuals through activities and campaigns for acquisition of customer base.
- Sourcing retail asset leads and forwarding to respective team.
- Lead generation activities & campaigns about banking products like POS machines, negotiating for profit margin and processing the requests.
- Conduct visit at customers address for the ascertaining compliance in acquisition.
Education
Madhyamik -
W.B.B.S.E - 63.50%
Higher Secondary -
W.B.C.H.S.E -75%
B.Com (Hons.) -
C.U- 55.375%
Skills
MS OFFICE, EXCEL, TALLY
Well Versed with Banking Software -FIS & Finacle
Interests
PLAYING & WATCHING CRICKET
Timeline
Branch Sales Manage (Retail Branch Banking)
Utkarsh Small Finance Bank
11.2023 - Current
Service Delivery Manager(Banking Operations)
INDUSIND BANK LTD.
09.2022 - 11.2023
Customer Relationship Officer(Banking Operations)
BANDHAN BANK LTD.
01.2020 - 09.2022
Branch Sales Executive & Senior Sales Executive
BANDHAN BANK LTD.
08.2015 - 12.2019
Madhyamik -
W.B.B.S.E - 63.50%
Higher Secondary -
W.B.C.H.S.E -75%
B.Com (Hons.) -
C.U- 55.375%