PARAG HATKAR
MUMBAI
Summary
Dynamic Senior Manager with extensive experience at Kotak Mahindra Bank, excelling in transaction management and regulatory compliance. Proven track record in optimizing processes and resolving complex issues, ensuring timely and accurate operations. Skilled in audit coordination and relationship building, driving performance improvements across pan-India branches.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Depository Participant Operation-Senior Manager
Kotak Mahindra Bank Ltd
Mumbai
05.2016 - Current
- Handling NSDL/CDSL work as per SEBI circular on a time basis.
- PAN India Branches Management and Transaction: Handling Across Pan India Branches DIS, IDD, Pledge, DIS Book Issuance. Ensure branches input transactions as per the regulatory guidelines and process them within the timeline set by NSDL, CDSL, and SEBI guidelines. We do the authorization (checker part) from our end. In case of any queries regarding process handling, address queries related to the process through email and over phone calls for smooth functioning and processing within the timeline given by regulatory authorities.
- Demographic Changes: Managing various depository participant operations, including demographic changes service, which includes name change, address change, bank details change, nominee details updation, POA updation, freezing and unfreezing of account, and Demat closure (normal closure and transfer cum closure). Maintain track of records through service requests raised by branches, and we track the documents received within the timeline, check, verify, and update the details as per SEBI guidelines given within the given timeline and as per the process provided by NSDL/CDSL. In case any query or rejection is received, inform the branches with correct information, process as per the guidelines, and get this issue informed to branches through service requests.
- Timely and accurate DIV upload: The transaction that we authorize on a daily basis is uploaded to the DIV in the NSDL system within T+1, as per regulatory guidelines, and we keep track of no pending DIS/IDD slips reflected under the compliance Excel file. For that, we are daily checking the gap report to avoid pending slips as per TAT.
- Handling Pan India branches billing for banking and non-banking clients: For banking clients, every first date, we are processing bills as per the guidelines, generating bills for banking customers, and doing the scrutiny of demat bills. After a quality control check, the bill will be sent to the client's registered address. For non-banking clients, we are generating the bill, and clients are depositing the amount in the branch suspense account. We are recovering from the branch suspense account to our current account, and we are generating bill receipts for the clients to ensure the smooth functioning of DP activities.
- Generating a broker bill every month for the custody broker as per the rate given to the broker, and sharing the bill with the custody team for recovery purposes.
- Handling pan-India branch queries over email and phone calls, checking the mail, and responding to the mail and calls to resolve the issues with corrective guidelines, and addressing the branches' steps and processes to be followed as per the cases received over calls and through email according to NSDL/CDSL SEBI guidelines.
- Handling concurrent audits, internal audits, NSDL, and CDSL audits. Providing timely data requirements and handling the observations which have been raised, resolving them, and providing a NIL report.
- Circulating the latest changes made in depository operations as per the guidelines from NSDL and CDSL circulars to the branches and internal bank RL process team to check the recent changes made in the depository and implement them as per the deadline, and guide the branches on what precautions should be taken while handling such activities.
- System Development: Support to the IT BSG team in changing system developments for checking and handling DR drill activities. Any change in the development system should be checked in the DR system. The activities are getting processed properly without any errors and are not impacting the system for processing. If any errors or issues occur in activities, inform the respective team for corrective measurement.
Personal Banker-Assistant Manager
HDFC BANK LTD
MUMBAI
10.2015 - 05.2016
- Handling branches, walking customer queries related to deliverables, debit card, credit card issues, issuance of instant debit cards, handling instant account opening kits, and providing the branch staff with instant account opening kits as per the product offer. Handling branches' queries of clients for name change, address change, change of signatories, passbook print, and statement-related issues.
- Daily doing a tally of account opening kits, debit cards kits, and net banking kits on BOD and EOD tally. Maintaining the register for instance kits and verifying and tallying on a daily basis.
- Ensure that all the work is carried out in compliance with guidelines issued by regulatory bodies.
DP EXECUTIVE-HDFC Bank LTD (OFF ROLE)
APEX FACILITOTORS AND ADVISORY PVT LTD
MUMBAI
06.2008 - 10.2015
- Manage various depository operations, including DIS transactions of DIS/IDD/PLEDGE/DEMAT/PLEDGE processing, ensuring compliance with regulatory guidelines issued by SEBI, NSDL, and CDSL.
- Processing demographic changes in demat accounts for name change, address change, bank details change, nomination change, change of signature, closure cum transfer, nil account closure, and death cases.
- Respond to the client query visiting the branch, walking the client, and handling and resolving the query as per the guideline.
- Scrutiny of the form for dematerialization and input in the system, and send to HO for authorization, keeping track of record within specified TAT. Request gets processed, and in case of any rejection, inform the client.
- Handling branch audit, providing data and forms, and any observations; raise, get resolved with corrective action as per regulatory action.
- Ensure adherence to all regulatory compliance requirements and timely implementation of all circulars issued by SEBI guidelines.
Education
B COM
Bhavans College
MUMBAI01-2013
HSC
BHAVANS COLLEGE
MUMBAI02-2005
High School Diploma -
MadhavRao Bhagwat Highschool
Mumbai03-2002
Skills
- Transaction management
- Regulatory compliance
- Audit coordination
- Problem resolution
- Quality control
- Billing management
- Performance tracking
- Process optimization
- Performance evaluations
- Relationship building
Certification
- Transaction management
- Regulatory compliance
- Audit coordination
- Problem resolution
- Quality control
- Billing management
- Performance tracking
- Process optimization
- Performance evaluations
- Relationship building
Timeline
Depository Participant Operation-Senior Manager
Kotak Mahindra Bank Ltd
05.2016 - Current
Personal Banker-Assistant Manager
HDFC BANK LTD
10.2015 - 05.2016
DP EXECUTIVE-HDFC Bank LTD (OFF ROLE)
APEX FACILITOTORS AND ADVISORY PVT LTD
06.2008 - 10.2015
B COM
Bhavans College
HSC
BHAVANS COLLEGE
High School Diploma -
MadhavRao Bhagwat Highschool