Parag Shinde

Achievements :

• Successfully handling offshore delivery of Cisco account.

• Cross training resources on different skills to meet demanding resource requirements.

• Received excellent feedback in 360% review conducted by HR. Tool -

• Account and delivery management of 10+ Cisco projects.

Job Responsibilities :

• Owner ship of revenue and GP target of Cisco account.

• Managing offshore delivery of large team of 90+ engineers including 4 project managers.

• Account management and pre-sales activities to grow business.

• Taking care of end to end deliveries like from Creating Proposal, SOW's, Project Kickoff's to customer sign-off with resourcing, invoicing.

•Contributing to process improvement by giving inputs to SEPG group for best software development processes.

• Coaching & mentoring of Project Managers and Team Leaders

• Customer & Team Management

Achievements :

• Handled team of 50 + Developers and testers for Achilles project.

• By implementing agile methodologies & best software development practices achieved significant improvement in quality of deliverables. Received appreciation from client for the same.

• Delivered project for Shell SQS on aggressive timelines with good quality. Received appreciation award from customer for this achievement.

• Able to keep teams moral and focus going on under tremendous delivery pressure.

Achievements :

• Successfully done project management of largest program running in EXFO which went across all business units like Optics, Data Com and Wire Line. Received special recognition from company directors in portfolio meeting for the work delivered by this team

• Successfully Leading multi location team for EXFO Connect program

Achievements :

• Played lead role on few challenging deliveries like V21 thinning, migration of Athene and MTNI to rPACS which delivered on challenging timelines while meeting quality goals

• Able to keep teams moral and focus going on under tremendous delivery pressure

• Received several awards and recognitions from BT and Tech Mahindra for valuable contributions to challenging deliveries done for BTGS and BT wholesale during this tenure

Achievements :

• Ranked in top 3 on a training conducted client on Cramer telecom product

• Supported pre-sales activities at Cramer Systems, Bath and received several appreciation from sales team on work delivered

Responsibilities -

Development, Customization, Support