Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Hobbies
Timeline
Generic
Parag Vashist

Parag Vashist

Senior Analyst
Gurugram

Summary

Experienced in reviewing financial documents and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely investigations and reports. Talented in training employees, solving complex problems and making sound decisions.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Senior Analyst

American Express
12.2022 - Current
  • Employed in the Global New Accounts department, responsible for managing new accounts for both Consumer and Corporate sections nationwide, including verification of income and employment documents.
  • Reviewed and analyzed 500+ consumer documents for internal audit compliance, identifying 15+ fraudulent accounts; raised RSA tickets and collaborated with the Risk Management team to resolve issues promptly..
  • Managing high-risk cases, particularly those concerning customers with elevated risk levels based on address or credit score.
  • Conducted system analysis and implementation to maintain and improve computer systems.
  • Led a pilot project aimed at converting long-awaited customers into active consumer credit card holders.

Analyst

Better Mortgage Private Limited
04.2021 - 09.2022
  • Enhanced operational efficiency and minimized leaks through thorough analysis of data insights derived from META-BASE.
  • Managed transcript orders conducted thorough verification of documentation to ensure compliance with guidelines and provided process training for an inter-departmental team of 18 members.
  • Engineered a comprehensive revamp of the 'PenFed' project, optimizing the Mortgage process for superior client satisfaction; currently undergoing testing to enhance loan approval efficiency by 15%.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Received accolades such as the 'All-Star' award in monthly Recognition & Rewards for outstanding performance in quality and efficiency, and recognized as the most frequently featured employee in 'Weekly Crushers.'

Education

Master of Commerce - Business Administration -

Symbiosis CollegeOf Arts And Commerce
01.2018 - 04.2020

Bachelor of Commerce - undefined

Dronacharya Government College
01.2015 - 04.2018

Skills

Project Participation and Flexibility

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Certification

Advanced MS Excel - Internshala

Projects

Marketing Strategies of Tata and Steel (2020)


- Researched and developed data-driven marketing strategies for Tata and Steel, resulting in a 20% increase in customer engagement and a 15% growth in lead   generation. 

- Utilized market research and trend analysis to identify opportunities for optimizing marketing efforts, resulting in a 10% reduction in customer acquisition costs.

- Collaborated with cross-functional teams to launch targeted marketing campaigns, leading to a 25% increase in sales revenue within the first quarter.

Hobbies

- Reading Ancient Indian History.

- Cooking.

- Theatre and Acting.

- Writing.

Timeline

Senior Analyst

American Express
12.2022 - Current

Analyst

Better Mortgage Private Limited
04.2021 - 09.2022

Master of Commerce - Business Administration -

Symbiosis CollegeOf Arts And Commerce
01.2018 - 04.2020

Bachelor of Commerce - undefined

Dronacharya Government College
01.2015 - 04.2018

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Parag VashistSenior Analyst