Param Bhatnagar
Jaipur
Summary
Dynamic professional with a proven track record at Noon Minutes, excelling in advanced Excel and team collaboration. Adept at enhancing operational efficiency and achieving high satisfaction. Recognized for meticulous attention to detail and reliability, consistently surpassing expectations in administrative and technical support roles.
Overview
3
3
years of professional experience
Work History
Admin Assistant
Noon Minutes
Dubai
11.2024 - Current
- Collaborated with team to create and manage payment Jira tickets effectively.
- Ensured timely, accurate processing of administrative and financial documentation.
- Utilized advanced Excel for daily operational tasks and data analysis.
- Supported operational processes while maintaining organized records for workflow efficiency.
- Assisted in catalog creation and data organization across milk, dairy, and bakery categories.
Technical Support Executive
Teleperformance Adobe
Jaipur
08.2023 - 08.2024
- Resolved technical inquiries and escalated complex issues to ensure prompt resolution.
- Assisted team in managing call audits and maintaining accurate details.
- Submitted Jira tickets for additional support on unresolved issues to other departments..
Customer Care Executive
VGL Global Pvt. Ltd
Jaipur
09.2022 - 04.2023
- Resolved customer queries regarding orders and website navigation efficiently.
- Ensured high levels of customer satisfaction through timely and accurate support.
Sales Executive
Dealshare
Jaipur
12.2021 - 08.2022
- Facilitated customer order placements to enhance overall sales efficiency.
- Conducted daily market research to ensure competitive pricing accuracy.
- Contributed to surpassing team sales targets through strategic support and collaboration. Also helped in keeping the track for the change in the prices.
Education
Bachelor of Commerce (B.Com) - Accounting
Jaipur National University
Jaipur, India01-2020
Senior Secondary (XII) - English
CBSE Board
Jaipur, India01-2015
Secondary (X) - English
CBSE Board
J.G Public School01.2013
Skills
- Advanced Excel skills
- Interpersonal communication
- Team collaboration
- Attention to detail
- Punctuality and reliability
- Basic computer applications
Languages
- Hindi, Native
- English, Fluent
Affiliations
- Strong foundation in data handling, advanced Excel (including formulas, pivot tables, dashboards), and workflow automation.
- Demonstrated ability to support cross-functional teams and technical processes with accuracy and attention to detail.
- Quick learner with a proactive mindset, capable of adapting to fast-paced and data-driven environments.
- Excellent communication and interpersonal skills, fostering collaboration and knowledge sharing within teams.
Timeline
Admin Assistant
Noon Minutes
11.2024 - Current
Technical Support Executive
Teleperformance Adobe
08.2023 - 08.2024
Customer Care Executive
VGL Global Pvt. Ltd
09.2022 - 04.2023
Sales Executive
Dealshare
12.2021 - 08.2022
Bachelor of Commerce (B.Com) - Accounting
Jaipur National University
Senior Secondary (XII) - English
CBSE Board
Secondary (X) - English
CBSE Board
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