Summary
Overview
Work History
Education
Skills
Declaration
Timeline
Hi, I’m

Paramesh Jarpula

Sales Executive, Customer Service Executive(spoc)
Hyderabad
Paramesh Jarpula

Summary

Aspiring professional seeking a challenging role in international customer service and sales, leveraging strong communication skills, client handling experience, and the ability to work in fast-paced environments. Committed to delivering exceptional customer experiences and contributing to the growth of a dynamic organization.

Overview

8
years of professional experience
3
Languages

Work History

GMR Group of Companies (Duty Free – International Airport)

Sales Executive / Customer Service Executive (SPOC)
07.2019 - 02.2025

Job overview

  • Delivered high-quality international customer service to passengers from various countries.
  • Assisted global travelers with duty-free purchases, product information, and queries.
  • Built strong customer relationships resulting in repeat business and positive feedback.
  • Supported sales growth through upselling, cross-selling, and personalized customer interaction.
  • Coordinated with multiple teams to ensure smooth service operations in a fast-paced airport environment.
  • Handled customer concerns professionally, ensuring satisfaction and loyalty.
  • Developed and executed business strategies to improve overall sales performance.

Omullane Management Solutions Pvt Ltd

Supervisor
06.2017 - 06.2019

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

Osmania University
Hyderabad

Bachelor of Commerce from B.Com Computers
12.2020

University Overview

GPA: 57

Board of Intermediate Telangana – Chaitanya Jr. College

Higher Secondary Education from 12th
06.2013

University Overview

GPA: 50

Board of Secondary Education – Navajeevan High School

Secondary Education from 10th
05.2010

University Overview

GPA: 71%

Skills

International Customer Service

Declaration

Declaration
All the facts stated above are correct to the best of my knowledge.

Timeline

Sales Executive / Customer Service Executive (SPOC)
GMR Group of Companies (Duty Free – International Airport)
07.2019 - 02.2025
Supervisor
Omullane Management Solutions Pvt Ltd
06.2017 - 06.2019
Osmania University
Bachelor of Commerce from B.Com Computers
Board of Intermediate Telangana – Chaitanya Jr. College
Higher Secondary Education from 12th
Board of Secondary Education – Navajeevan High School
Secondary Education from 10th
Paramesh JarpulaSales Executive, Customer Service Executive(spoc)