Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
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Pratibha Mittal

Pratibha Mittal

New Delhi

Summary

Accomplished Human Resource with 6 years leading various human resources areas and company culture. Practiced in developing strategies, processes and procedures as well as overseeing administration of wide-ranging activities. Focused on assessing reports and reviewing metrics to boost performance.

Overview

6
6
years of professional experience

Work History

HR Executive

Jivo Wellness Pvt. Ltd.
New Delhi
05.2024 - Current
  • Coordinate with hiring managers to identify staffing needs and requirements.
  • Working on FMCG Domain hiring's such as General Trade Head, Modern Trade Head, all the top management profile's & internal hiring's of the organization.
  • Source potential candidates through online channel.
  • Plan Interview and selection, including screening calls, assessments and in person interview.
  • Prepare offer letter, experience letter, relieving letter of the employees.

Talent Acquisition Executive

Sphinx Worldbiz Limited
Noida
08.2022 - 03.2024
  • Working on automotive domain hiring's likely based on OEM based companies.
  • Coordinate with the hiring managers to identify staffing needs.
  • Determine Selection Criteria.
  • Source potential candidates through online channel (e.g. social platforms and professional networks).
  • Plan interview and selection procedure, including screening calls, assessment and in-person interview.
  • Assess candidate information, including resumes and contact details using our Application Tracking System.
  • Design job description & interview questions that reflects each position's requirements.
  • Maintain & track the application on ATS.
  • Forecast quarterly and annual hiring's needs by department.
  • Foster long-term relationship with past applicants & potential candidates.

Talent Acquisition Executive

Eazy Business Solutions.
Gurgaon
09.2020 - 08.2021
  • Collaborate with hiring managers and understand their staffing needs & requirements.
  • Source potential candidates through various channels such as Naukri, and other available job portal and social media networks.
  • Screen resumes and conduct initial interviews to access candidates suitability.
  • Coordinate and schedule interviews between candidates and hiring managers.
  • Assist in the negotiation of employment offer and the onboarding process of new hires.

Associate

Team Lease
Gurgaon
05.2020 - 08.2020
  • The process name was PCT (Phone Connecting Team) & my work was to call US based customer who has debt and confirm the right party and then transfer the call to the collection department.
  • It was kind of pre-collection process.
  • Collaborate with other team members and departments to ensure seamless customer service delivery.

Assistant Manager

Kotak Mahindra Bank
Noida
09.2018 - 04.2020
  • Serve as the first point of contact for banking clients, addressing inquiries, resolving issues, and providing assistance via phone, email, or chat.
  • Handle customer complaints and escalations with professionalism and empathy, ensuring timely and satisfactory resolution.
  • Assist clients with account inquiries, transactions, and banking services, adhering to established protocols and procedures.
  • Verify customer identities and account information to ensure compliance with security and regulatory requirements.
  • Educate clients on banking products, services, and digital channels to enhance their banking experience and promote self-service options.

Education

BBA - Business Administration And Management

K.R Mangalam University
Gurgaon
08-2018

Commerce

Govt. Girls Senior Secondary School
New Delhi
01-2015

All Subjects

Govt. Girls Senior Secondary School
New Delhi
01-2013

Skills

  • Career progression assistance
  • FMCG Hiring's
  • HR Budget Management
  • LinkedIn jobs
  • Team Building actively planning
  • International Customer Service
  • Banking
  • Administrative Experience
  • Microsoft Office
  • Advance Excel
  • HR & Recruitment
  • Manufacturing's Hirings

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

HR Executive

Jivo Wellness Pvt. Ltd.
05.2024 - Current

Talent Acquisition Executive

Sphinx Worldbiz Limited
08.2022 - 03.2024

Talent Acquisition Executive

Eazy Business Solutions.
09.2020 - 08.2021

Associate

Team Lease
05.2020 - 08.2020

Assistant Manager

Kotak Mahindra Bank
09.2018 - 04.2020

BBA - Business Administration And Management

K.R Mangalam University

Commerce

Govt. Girls Senior Secondary School

All Subjects

Govt. Girls Senior Secondary School

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