Parameswaran M
Bangalore
Summary
Visionary IT executive with over 20 years of experience driving technology transformations in global financial services. Demonstrated expertise in large-scale application support, managing mission-critical financial systems, and overseeing complex platforms such as hedge funds, core banking, clearing & settlement, payments, and accounting. Adept at aligning IT strategy with business objectives, ensuring regulatory compliance, and optimizing operational efficiency. Committed to delivering strategic initiatives that enhance performance, scalability, and overall efficiency. Seeking to leverage extensive experience in production support, incident management, and leadership to spearhead operational excellence.
Overview
20
20
years of professional experience
2003
2003
years of post-secondary education
Work History
Assistant Vice President –Hedge Fund | Middle Office Support | GENEVA
State Street
02.2017 - Current
- Lead and develop a high-performing production support team, fostering a culture of accountability and continuous learning
- Oversee the investigation and resolution of critical production issues, ensuring minimal business impact and driving root cause analysis
- Implement best practices for proactive monitoring, system reliability, and performance optimization
- Act as the primary liaison between business teams, technology partners, and external vendors to align support strategies with organizational goals
- Ensure smooth deployments by collaborating with development teams, minimizing disruptions through effective risk assessment and governance
- Drive initiatives to automate repetitive tasks, enhance operational efficiency, and reduce manual intervention
- Maintain adherence to industry regulations, security policies, and risk management frameworks to ensure a resilient support structure
- Develop and present key performance metrics (KPIs) and trend analysis to senior management for informed decision-making
Application Support Manager | Client: JP Morgan Chase(JPMC)
TATA Consultancy Services
04.2012 - 01.2017
- Managed Temenos T24 support, ensuring regulatory compliance
- Led the development and enhancement of Swift messaging protocols, ensuring seamless communication, accuracy, and efficiency in financial transactions
- Managed supply chain operations and quality assurance, driving efficiency, product integrity, and continuous performance improvements
- Resolved complex SWIFT messaging and payment system issues
Production Support Manager | Client: London Clearing House(LCH)
TATA Consultancy Services
02.2008 - 03.2012
- Ensured timely processing of trades and reconciliations
- Troubleshot trade breaks and settlement mismatches
- Lead and mentor a team of application support analysts, ensuring high performance, collaboration, and continuous skill development
- Oversee and track incidents, ensuring timely resolution of critical production issues while minimizing business impact
- Act as an escalation point for complex trade-related queries, providing expert-level support for clearing and settlement systems
Production Support Lead | Client: JP Morgan Chase(JPMC)
TATA Consultancy Services
10.2004 - 01.2008
- Led end-to-end production support operations, ensuring high system availability, minimal downtime, and seamless integration of business and technology needs
- Managed critical incidents, performed root cause analysis, and implemented long-term solutions to enhance system stability and resilience
- Drove process optimizations and automation, leveraging the latest technologies to enhance efficiency, reduce risks, and improve response times
- Ensured exceptional service delivery by collaborating with internal teams, business stakeholders, and external vendors, aligning IT solutions with business objectives
- Maintained compliance with industry regulations and internal policies, ensuring audit readiness and risk mitigation
Education
MCA - Master of Computer Applications
University of Periyar
BSC - Bachelor of Computer Applications
University of Bharathidasan
Skills
Hedge funds
Timeline
Assistant Vice President –Hedge Fund | Middle Office Support | GENEVA
State Street
02.2017 - Current
Application Support Manager | Client: JP Morgan Chase(JPMC)
TATA Consultancy Services
04.2012 - 01.2017
Production Support Manager | Client: London Clearing House(LCH)
TATA Consultancy Services
02.2008 - 03.2012
Production Support Lead | Client: JP Morgan Chase(JPMC)
TATA Consultancy Services
10.2004 - 01.2008
BSC - Bachelor of Computer Applications
University of Bharathidasan
MCA - Master of Computer Applications
University of Periyar
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