Paramitha A R
Bengaluru
Summary
Proven HR professional with extensive experience in HR operations, employee life cycle and project management. Demonstrated expertise in improving service delivery and compliance, achieving a case management quality score of 98%. Skilled in fostering strong cross-functional relationships and implementing strategic HR system enhancements. Renowned for a strong work ethic and exceptional problem-solving abilities.
Overview
9
9
years of professional experience
Work History
People Service Specialist
Travelopia
Bengaluru
04.2022 - Current
- Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
- Compiled and updated employee files in electronic and paper formats to maintain accurate records.
- Stayed abreast with HR trends to apply best practices and quality standards.
- Drafted termination paperwork and exit interviews to comply with release procedures.
- Crafted solutions to reoccurring issues by analyzing root causes.
- Processing new hire, re-hire and contractors employment contract, checking Immigration status (UK and South Africa), participating in Annual Salary Review and sending out paperwork accordingly, participated in welcoming new HR system (ATLAS), processing promotion, internal move, flexible work, Reference, Referrals, Auditing weekly and monthly, Bonus process, termination.
- Administered employee life cycle strategy, promptly completing tasks for each process.
- Provided coverage for team roles as requested and during peer absences.
- Scanned and filed employee contracts, documentation and other records.
- Maintained appropriate data confidentiality relating to organization and personnel, complying with information regulations.
HR Senior Associate
Atkins
Bengaluru
04.2021 - 02.2022
- Participation/Leading Team Initiatives in HRC /Within Team which displays ownership, accountability, and value add for the team and the business.
- Worked as a HR Senior Associate which includes processing the cases for processed such as Company car and car allowance, Flexible benefits queried and changes, Flexible working due to personal reasons and change in working hours due to business reasons, Jury service, Paternity leave, Promotions, Secondment, Transfers, Annual leave carry over, Overpayment, Allowance, Line manager changes, team changed and Salary changes current employees.
- Responsibilities includes systems updating and letter generation with case management quality scores to be achieved < =98% and 0 data breaches per year and working with subject matter experts to review processed, identify gaps, recommend modification and document process maps and documents as per organization's standards.
Financial Account Advisory Analyst
Accenture
Bengaluru
10.2015 - 04.2021
- Participation/Leading Team Initiatives in HRC /Within Team which displays ownership, accountability, and value add for the team and the business
- Worked as Financial Account Advisory Analyst which included Audit, Compliance, Commissions
- Responsibilities included Quality Check, Knowledge share, Queue assignment, Setting up Daily targets, Handled client and stake holder calls , Update process documents , Handled escalations, Helped team to achieve SLA and FTR Targets, Effectively took decision, Submitted process improvement ideas
Education
Pre-University Education Karnataka -
Sri Vani High School, Bangalore
Government PU Girls College, Bangalore
Bachelors of Arts (Economics, History and Journalism) -
Marriyappa First Grade College, Bangalore
Skills
- HR operations
- UK payroll
- Life cycle
- Commission
- Audit
- High volume management
- Team work
- Adaptability
- Problem solving
- Employee relation
- Onboarding
- Customer Service
- Project management
- Managing priorities
- Time management
- Data Collection
- Paperwork Processing
- Account Updating
- Data Entry
Accomplishments
- Received Best employee award in May 2023 for excellent support in stake holder management.
- Received STAR of Business Award in 2016 &17 and Best Productivity Award in 2018
- Received appreciation from Stake holders for completing the work efficiently in time.
- Won Silver medal in Top talent.
- Received recognition from managing and conducting engagement activities efficiently for 4 years.
- Got promoted as a Subject matter expert at Accenture in March'20
- Received Distinctive Achievement (DA) Performer Award for 2019
- Received Best Performer Award from Client twice.
- Providing process improvement ideas which was 100% implemented and appreciated.
- Was appreciated for the decisions taken that improved team efficiency when I filled in as SME
- Received appreciation for helping and managing the process in the absences of the team leader and SME.
- Received appreciation for helping the Client in SOX Audit.
Language
- English, Full Professional Proficiency
- Kannada, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Interest
- Traveling
- Baking
Timeline
People Service Specialist
Travelopia
04.2022 - Current
HR Senior Associate
Atkins
04.2021 - 02.2022
Financial Account Advisory Analyst
Accenture
10.2015 - 04.2021
Pre-University Education Karnataka -
Sri Vani High School, Bangalore
Government PU Girls College, Bangalore
Bachelors of Arts (Economics, History and Journalism) -
Marriyappa First Grade College, Bangalore
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