PARANJ SHARMA
Jaipur
Summary
Senior Salesforce Developer with 7+ years of experience designing and implementing Salesforce solutions across Sales Cloud, Service Cloud and Experience Cloud environments. Strong hands-on expertise in Lightning Web Components (LWC), Apex, SOQL, Salesforce Flows, Triggers, REST APIs, Salesforce customization and integrations. Experienced in translating business requirements and user stories into scalable Salesforce solutions, including customer-facing Experience Cloud portals and LWC-based digital experiences. Experienced in Agile delivery environments with involvement across solution design, development, testing, release management and post-production support. Additional experience across Salesforce CPQ, Field Service Lightning and Vlocity/OmniStudio, with contributions to internal knowledge sharing, training, thought leadership and client-facing solution discussions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Senior Salesforce Developer
Tech Mahindra
12.2022 - Current
- Design and develop Salesforce solutions using Apex, Lightning Web Components (LWC), Salesforce Flows, REST APIs, CPQ and Salesforce configuration and customization.
- Develop Lightning Web Components and custom Salesforce functionality to support business processes and user-facing application requirements.
- Design and enhance customer-facing digital experiences using Salesforce Experience Cloud and LWC.
- Translate business requirements and user stories into Salesforce technical solutions and independently deliver development stories within Agile delivery environments.
- Participate in Agile/Scrum ceremonies, story refinement and technical discussions to translate requirements into scalable Salesforce solutions.
- Build Salesforce automation using Flow for business processes, email-triggered functionality and integrations.
- Develop Salesforce solutions across Sales Cloud and Service Cloud, including custom configurations, business processes and integrations.
- Built a complete order-processing guided flow using Vlocity OmniScript and LWC to support complex business processes.
- Perform Apex code reviews and refactor client Apex test classes as part of release activities, supporting code quality and maintainability.
- Develop customer-facing Salesforce functionality and support multiple Salesforce implementations across development teams.
- Developed email functionality supporting client requirements across multiple products using Salesforce automation.
- Developed appointment-booking and work-order creation functionality using Field Service Lightning.
- Configured Field Service functionality including service territories and resource availability.
- Execute Salesforce deployments using Copado and support release activities across client implementations.
- Participate in knowledge sharing, internal training and technical discussions to promote Salesforce development practices and reusable solutions.
- Contribute to solution discussions, technical presentations and client-facing conversations around Salesforce capabilities and implementation approaches.
- Supported proposal, scoping and estimation discussions by providing technical input for Salesforce solutions, contributing to project alignment and feasibility.
- Contribute to Salesforce-focused thought leadership and best-practice discussions across delivery teams.
- Perform unit testing, release validation, test support and post-production issue resolution.
Salesforce Developer
Accenture
08.2019 - 12.2022
- Designed and developed Salesforce solutions using Apex, Lightning Web Components, Aura, Salesforce Flows, REST APIs, CPQ and Field Service Lightning.
- Developed Salesforce automation using Flow for email-triggered business processes and integrations.
- Delivered Salesforce configurations, customizations and integrations across client implementations.
- Worked within Agile delivery teams to analyze user stories, develop Salesforce solutions and support end-to-end delivery activities.
- Collaborated with cross-functional teams on requirements, technical implementation and solution delivery.
- Performed development, unit testing, test support and post-production support for delivered Salesforce functionality.
- Configured OmniStudio solutions including OmniScript, DataRaptors, Integration Procedures, Remote Actions and Set Values.
- Configured Vlocity Product Console, EPC, CPQ and Salesforce product modeling to support product configuration and business requirements.
- Created and configured product attributes and attribute categories using Vlocity Product Console.
- Developed Order Management orchestration plans to manage submitted order status transitions from In Progress through Completed and Activated.
- Supported Salesforce data operations and troubleshooting using Workbench, Data Loader and Salesforce Inspector.
- Customized Salesforce business objects and processes involving Accounts, Quotes, Orders, Price Books and Products.
- Led client-facing technical discussions and delivered solution presentations.
- Contributed to internal knowledge sharing and technical discussions around Salesforce development and implementation practices.
Education
Bachelor of Technology - Electronics & Communication
JECRC
Jaipur, Rajasthan01-2015
Senior Secondary - PCM
SVM Public School
JaipurSkills
- Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud, Field Service Lightning
- Salesforce Development: Apex, Lightning Web Components (LWC), Aura, Visualforce, SOQL, SOSL, Triggers, Salesforce Flows, JavaScript, HTML, CSS
- Experience Cloud & Front-End: Experience Cloud Portals, Customer-Facing Applications, LWC, Lightning Components, Custom Salesforce Pages, Customer Experience Journeys, Figma
- Salesforce Configuration: Custom Objects, Standard Objects, Fields, Quotes, Orders, Products, Price Books, Record Types, Page Layouts, Validations, Salesforce Configuration, Customization, Business Process Automation
- OmniStudio configuration
- Integration: REST APIs, Salesforce Integrations, OmniStudio Integration Procedures, Remote Actions
- CPQ / OmniStudio: Salesforce CPQ, Vlocity, OmniStudio, OmniScript, DataRaptors, Integration Procedures, FlexCards, Vlocity Product Console, EPC, Product Modeling, Order Management
- DevOps & Delivery: Copado, Git, SonarQube, Workbench, Data Loader, Salesforce Inspector, Agile, CI/CD, Unit Testing, Apex Test Classes, Code Reviews, Release Management, Production Support
- Consulting & Delivery: Requirements Analysis, User Stories, Solution Design, Agile/Scrum Delivery, Client Collaboration, Thought Leadership, Internal Training, Knowledge Sharing, Sales Pitches, Scoping and Estimation
INDUSTRY EXPERIENCE
Telecom | Banking | Finance | Real Estate | Energy | Automobile | Communication
Certification
Salesforce Certified Platform Developer I, Salesforce Certified Platform App Builder, Salesforce Certified Administrator, Salesforce Certified OmniStudio Developer, Copado Fundamentals I
PROJECT EXPERIENCE
- Sales & Communication Client — Senior Salesforce & Vlocity Developer
- Translated business requirements and user stories into Salesforce technical solutions and independently delivered development stories.
- Developed custom Lightning Web Components and OmniStudio business processes to support client-specific functionality.
- Developed customer-facing vehicle ordering functionality using Salesforce Experience Cloud and LWC, creating digital experiences for customer product ordering.
- Developed LWC-based customer experience journeys supporting product ordering processes.
- Developed custom Salesforce solutions across Sales Cloud and Service Cloud, including configurations, customizations and integrations.
- Worked extensively with Apex classes, Apex test classes, Triggers, LWC and Salesforce integrations.
- Developed Flow-based automation for email-triggered business processes and integrations.
- Participated in Agile delivery activities including story refinement, development, testing and release support.
- Performed code reviews and refactored Apex test classes as part of release activities.
- Supported development, unit testing, release validation and post-production support.
- Participated in knowledge-sharing and technical discussions to promote reusable Salesforce implementation practices.
PROFESSIONAL & CONSULTING CONTRIBUTIONS
- Contribute to Salesforce thought leadership and best-practice discussions across delivery teams.
- Deliver internal technical training and knowledge-sharing sessions covering Salesforce development and implementation practices.
- Participate in client-facing solution discussions and sales pitches by providing technical perspectives on Salesforce capabilities and implementation approaches.
- Support scoping and estimation exercises by contributing technical analysis and solution considerations.
- Collaborate with cross-functional teams to evaluate business requirements and identify appropriate Salesforce implementation approaches.
- Participate in Agile delivery practices across requirements refinement, development, testing and release activities.
- Use Figma as part of front-end design and user experience discussions for Salesforce Experience Cloud solutions.
Timeline
Senior Salesforce Developer
Tech Mahindra
12.2022 - Current
Salesforce Developer
Accenture
08.2019 - 12.2022
Bachelor of Technology - Electronics & Communication
JECRC
Senior Secondary - PCM
SVM Public School