SAKTHI JANARDHANAN

Dynamic Senior Salesforce Developer with extensive experience at Status Neo Pvt Ltd, specializing in Apex programming and Salesforce Lightning. Proven track record in API integration and data modeling, coupled with strong problem-solving and effective communication skills. Adept at driving project success and enhancing security implementation in cloud computing environments.

• Certified Salesforce Platform Developer - 1
• Certified Salesforce JavaScript Developer - 1

• Health Cloud, Elevance Health, 8, 08/01/25 - Present, Salesforce Developer, CRM implementation for Insurance services using Salesforce Health Cloud. The solution was designed to support insurance member management, policy servicing, claims assistance, and customer interaction workflows. The application provided a unified platform to manage member profiles, insurance plans, service requests, and interactions. The system was developed on Salesforce Lightning Platform with a strong focus on Lightning Web Components (LWC), supported by OmniStudio (OmniScript) for guided insurance processes and Apex integrations for backend business logic and system connectivity., Developed and customized Lightning Web Components (LWC) to build dynamic and responsive user interfaces for insurance member and policy management modules., Implemented Apex controllers and Apex integration services to handle business logic and integrate external insurance systems using REST APIs., Integrated LWC components with Apex methods for real-time data retrieval, validation, and transaction processing., Implemented OmniScript components integrated within Lightning Web Components (LWC) to support insurance workflows such as member enrollment and policy updates., Worked with Health Cloud and Insurance data models including Member Profiles, Policies, and Interaction records.
• Sales Cloud, Caterpillar, 4, 08/01/22 - 07/31/25, Salesforce Developer, Project Manufacturing & Distribution (specifically for industrial equipment and components) especially for Enhanced Discount Management System. The rule-driven mechanism to apply, track, and manage complex discounts directly on Products. The system heavily leveraged Lightning Web Components (LWC) for its user interface and real-time validation capabilities., Designed and developed reusable, modular Lightning Web Components (LWC) to enhance Salesforce user interfaces and streamline business processes., Crafted performant and responsive LWC templates (HTML) utilizing Salesforce Lightning Design System (SLDS) for consistent UI/UX., Wrote modern JavaScript (ES6+) for complex component logic, state management, and event handling within LWC., Implemented scoped CSS to style LWC components, ensuring visual integrity and avoiding conflicts., Utilized Lightning Data Service (@wire, imperative Apex) for efficient and reactive data provisioning, updates, and record manipulation., Developed Apex classes and methods to expose data and complex business logic to LWC via @AuraEnabled (cached/non-cached) wire and imperative calls., Established effective parent-to-child communication using public properties (@api)., Implemented child-to-parent communication via Custom Events., Utilized Lightning Message Service (LMS) for communication between disconnected components across Lightning App Builder pages and Experience Cloud sites., Optimized LWC performance through efficient rendering, minimal DOM manipulation, and strategic use of lifecycle hooks.
• Sales Cloud, Caterpillar, 5, 08/01/22 - 07/31/25, Salesforce Developer, This Sales Cloud project transformed a machinery rental company's operations by implementing a comprehensive solution built with Lightning Web Components (LWC). Sales representatives can now efficiently manage the entire rental lifecycle. Custom LWC components enable seamless asset selection, rental period configuration, and automated discount calculations based on duration or volume, significantly streamlining the sales process., Designed and developed reusable Lightning Web Components (LWC) using HTML, JavaScript (ES6+), and CSS for enhanced user experience and modularity., Implemented data binding, event handling (custom events, pub-sub model), and property passing to enable seamless component communication., Optimized Apex methods for LWC consumption, ensuring adherence to governor limits and best practices for performance., Managed LWC lifecycle hooks (connectedCallback, renderedCallback, disconnectedCallback) for advanced component behavior and resource management., Focused on performance optimization, including efficient data loading and rendering techniques to improve page load times., Proficiently used browser developer tools (Chrome DevTools, Salesforce Inspector) for debugging LWC components and JavaScript issues., Implemented robust error handling mechanisms within LWCs to provide clear feedback to users., Focused on intuitive user interfaces and smooth user flows for optimal user adoption.
• Service Cloud, Cardinal Health, 12, 05/01/22 - 07/31/22, Salesforce Developer, Project involved the comprehensive implementation and customization of Salesforce Service Cloud solutions to centralize patient inquiries, streamline support processes, and improve overall patient engagement., Configured Service Cloud Console layouts to display integrated data and related lists for a 360-degree patient view., Created custom objects to house integrated data from external systems., Defined custom fields on Case, Account, Contact, and custom objects to store specific healthcare data points from API responses., Set up security models (Profiles, Permission Sets, Sharing Rules) to control access to sensitive integrated PHI within Salesforce., REST API Development & Integration (Salesforce Side)., Developed Batch Apex for bulk data synchronization or handling large API responses to prevent governor limit issues., Created Lightning Web Components (LWC) to provide a user-friendly interface for agents to initiate API calls or display integrated data dynamically., Implemented Platform Events or Change Data Capture (CDC) to trigger real-time updates or synchronization processes., Provided post-implementation support including troubleshooting integration issues, performance monitoring, and iterative enhancements based on user feedback.
• Force.com and Community Cloud, CampusYes, 10, 11/01/20 - 05/31/22, Salesforce Admin and Developer, CRM implementation for Higher Education institutes. Solution has been specifically designed to cater to the needs of Higher Education institutes. CampusYes is developed on Force.com platform. A solution is provided through Force.com platform and Communities., Managed and utilized Custom Settings and Custom Labels for efficient configuration management and localization within Salesforce applications., Implemented declarative automation solutions using Workflows and Process Builders, alongside custom object and field creation with various data types, to meet evolving business requirements., Developed and deployed robust validation rules, complex formulas, and roll-up summary fields to ensure data integrity and provide critical business insights., Configured Lookup and Master-Detail relationships between objects, and created junction objects to establish many-to-many connectivity and enhance data modeling capabilities., Set Organization-Wide Defaults (OWD) to establish baseline data access and security for various objects across the Salesforce org., Customized Page Layouts for both Standard and Custom Objects, and assigned Record Types to provide tailored user experiences and streamline different business processes., Actively participated in Agile methodologies, contributing to rapid requirement analysis, design, development, testing, and deployment cycles to deliver solutions efficiently.

• Father's Name: Janardhanan
• Date of Birth: 03/15/93
• Gender: Male
• Marital Status: Married