Summary
Overview
Work History
Education
Skills
Timeline
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PARDEEP SHARMA

Summary

Enthusiastic Engineer with Six years of experience in Linux, Cloud Infrastructure, Devops finding solutions and determining customer satisfaction.

Overview

7
7
years of professional experience

Work History

Lead Associate

WNS global
06.2022 - Current
  • Currently serving as a Linux Administrator, where I manage, install, configure, and maintain Linux systems (e.g., RHEL, CentOS, Ubuntu, SUSE).
  • Manage physical and virtual servers in on-premise and cloud environments.
  • Ensure system uptime, performance, and availability.
  • Create, manage, and remove user accounts.
  • Assign appropriate permissions using file ownership and ACLs.
  • Manage sudo privileges, and ensure secure user access.
  • Apply OS hardening techniques and security patches regularly.
  • Monitor security logs and address vulnerabilities
  • Schedule and deploy OS updates and patches with minimal downtime.
  • Test patches in staging environments before the production rollout.
  • Write and maintain automation scripts.
  • Automate routine tasks such as backups, health checks, user creation, and log rotation.
  • Monitor system health using tools like Prometheus or Grafana.
  • Troubleshoot performance issues (CPU, memory, disk I/O, network).
  • Analyze and resolve system logs and service failures.
  • Implement and manage backup strategies using tools like rsync, tar, Bacula, or enterprise backup software.
  • Manage file systems (ext4, xfs, etc.), mount points, and disk quotas.
  • Configure LVM, RAID setups, and NFS/SMB shares.
  • Monitor disk space, and optimize storage usage.

Support Consultant

YouWILL Ideation New Delhi
01.2019 - 06.2022
  • Support involved the maintenance and administration of Linux servers
  • Responsible for proactive monitoring of process running on applications, creating and executing scripts to automate certain tasks, ensuring maximum uptime and generation of a report regarding health check of servers
  • Creation of users, disk space monitoring, day to day monitoring of system logs, usage of system resources, CPU & memory utilization
  • Production support on 24×7 analyse the issue and provide the solution as per SLA
  • Administrative tasks on Servers dealing with space, login and permission issues
  • Alert handling and resolutions/escalations
  • Installations, Upgrading , applying patches as per the requirement
  • Receiving, diagnosing and resolving calls on 24×7 window from development teams
  • Assisted in reviewing the change management system
  • Monitoring server performance and co-ordinating with change management team to provide necessary documents
  • Proactive Monitoring and collect the required documentation from respective teams
  • Handled user accounts, File management , Process Management, Disk management, System Monitoring , File Permissions, System
  • Backup/Restore , File system Permissions and Security related issues
  • Handled the creation and deletion of NFS on Linux servers
  • Support application teams on multiple evironment deployments

Education

B.Tech -

01.2016

Skills

  • LINUX
  • AWS , AZURE
  • JIRA
  • CONFLUENCE
  • SERVICENOW
  • GIT

Timeline

Lead Associate

WNS global
06.2022 - Current

Support Consultant

YouWILL Ideation New Delhi
01.2019 - 06.2022

B.Tech -

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PARDEEP SHARMA