Summary
Overview
Work History
Education
Skills
Timeline
PARESH AHIR

PARESH AHIR

CUSTOMER EXECUTIVE
116 THAKORVAS OPP.NEW WATER TANK MEMANAGAR AHMEDABAD,GUJARAT M.9723563535

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

9
9
years of professional experience
29
29
years of post-secondary education

Work History

Store Manager & Customer Executive

BBESTONES ECOMMERCE PVT LTD
AHMEDABAD
05.2017 - 04.2023
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Supervised guests at front counter, answering questions regarding products.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Customer Executive

BEST IT INDIA PVT LTD
AHMEDABAD
08.2014 - 04.2016
  • Proactively upsold products or services and introduced extended warranty options to customers.
  • Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.
  • Identified complications requiring further research and escalated to appropriate department or management.
  • Transferred calls to relevant department for further assistance.

Education

Bachelor of Arts - SOCIEOLOGY

SHREE SHARDA HIGHER SECONDARY SCHOOL, MEMNAGAR AHMEDABAD
05.2008 - 03.2023

COMPUTER SOFTWARE & HARDWARE

J K COMPUTER ACADEMY, AHMEDABAD
12.2007 - 05.2008

CCC & INTERNET

SHREEJI COMPUTER CLASS, AHEMDABAD
01.2008 - 12.2008

HARDWARE & NETWORKING

INDUSTRIAL TRAINING INSTITUTE - THALTEJ, AHMEDABAD
12.2009 - 01.2010

SOFTWARE & HARDWARE

C WORLD COMPUTER , RAJKOT
01.2010 - 12.2010

DIPLOMA IN SOLAR ENERGY

GUJARAT INSTITUTE OF SOLAR ENERGY, GANDHINAGAR
01.2012 - 10.2023

Skills

Product and service sales

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Timeline

Store Manager & Customer Executive - BBESTONES ECOMMERCE PVT LTD
05.2017 - 04.2023
Customer Executive - BEST IT INDIA PVT LTD
08.2014 - 04.2016
GUJARAT INSTITUTE OF SOLAR ENERGY - , DIPLOMA IN SOLAR ENERGY
01.2012 - 10.2023
C WORLD COMPUTER - , SOFTWARE & HARDWARE
01.2010 - 12.2010
INDUSTRIAL TRAINING INSTITUTE - THALTEJ - , HARDWARE & NETWORKING
12.2009 - 01.2010
SHREE SHARDA HIGHER SECONDARY SCHOOL - Bachelor of Arts, SOCIEOLOGY
05.2008 - 03.2023
SHREEJI COMPUTER CLASS - , CCC & INTERNET
01.2008 - 12.2008
J K COMPUTER ACADEMY - , COMPUTER SOFTWARE & HARDWARE
12.2007 - 05.2008

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