Collaborate with the Vice President (VP) and other senior executives to develop and implement strategic plans and initiatives aligned with the company's goals and objectives.
Provide leadership and direction to departmental managers and teams, ensuring efficient and effective day-to-day operations across the organization
Mentor and coach junior staff members, providing guidance, support, and opportunities for development.
Communicate effectively with senior leadership, providing regular updates, reports, and presentations on key initiatives and performance
Drive a culture of continuous improvement and innovation within the organization, encouraging employees to identify and implement efficiencies, best practices, and process improvements.
Divisional Manager
GLobus Outsourcing Pvt Ltd
01.2022 - 12.2023
Monitor and evaluate the performance of teams, and programs. Set performance targets and KPIs, provide regular feedback, and implement performance improvement strategies as needed.
Ensure compliance with NHS standards, regulations, and guidelines, as well as relevant legal and regulatory requirements.
Develop and implement strategic plans aligned with organizational goals and objectives.
Analyze performance data, decision-making and drive performance improvement initiatives. Prepare and present reports to senior's as required.
Senior Recruitment Consultant
Globus Outsoursing Pvt Ltd.
08.2020 - 01.2022
Utilize various sourcing methods to identify and attract qualified nurses, support staff. Screen candidates to ensure they meet the requirements specified by the framework agreements and client needs.
Manage candidate relationships throughout the recruitment process, providing support, guidance, and information about job opportunities we have.Prepare candidates for onboarding process.
Provide regular updates on recruitment progress, candidate pipelines, and compliance status. Address client inquiries, concerns, and requests in a timely and professional manner.
Sr Recruitment Consultant
Initor Global Accountex Pvt Ltd
05.2019 - 07.2020
Serve as the main point of contact for clients, providing regular updates on candidate pipelines and recruitment progress, ensuring transparency and communication throughout the recruitment process.
Provide guidance, support, and mentorship to junior recruitment consultants.
Adhere to legal and ethical recruitment practices, ensuring compliance with relevant regulations, data protection laws, and industry standards.
On Call Team Leader
IMS (Interactive Manpower Solutions)
09.2018 - 02.2019
Need to be available outside of regular working hours to respond to emergencies, incidents, or urgent issues that arise within the team.
Maintain clear and effective communication with team members, and relevant teams during on-call shifts, providing updates and instructions as necessary.
Keep accurate records of incidents, responses, and actions taken during on-call shifts, ensuring comprehensive documentation for future reference and analysis.
On Call Team Leader/Manager
First Point Servoca Service Pvt Ltd
10.2016 - 09.2018
Started the project single handed with the director and right now having 8 team members in OOH
Prioritizing work load and self-manage to ensure working on productive activities to achieve maximum revenue at all times
Handling 4 desk from India Birmingham, Sheffield, Manchester, London and achieved highest number of booking hours with the help of team work
Ensured that team has a sound understanding of the bookings procedure requirements & situation handling.
Recruitment Consultant
QX KPO SERVICE LTD
09.2014 - 11.2016
Working in an International Company which Specializes in Health care Recruitment in London, Working on On-Call
Ensured that all client queries & issues, both via email and on the telephone requesting nursing staff are answered politely and promptly
Updating shifts and ticking off Timesheets, Chasing for Availability, Dealing with Awaiting Release, Awaiting Authorization, NHSP Bookings and Everything related to NHSP also Job Posting on IDIBU and was also carrying out NMC & HPC checks for Nurses and theatre Practioners
Ensured that available nursing staff is booked into shifts, and that booking procedure is adhered to.
CSR-Customer service representative
Mednautix
02.2014 - 07.2014
Calling hospital for retrieval of medical records and update on remote desktop server
Calling hospital for medical records of the patient for the previous procedures done and explain what the importance for sending those records
They Fax us the records and it was uploaded on remote desktop server of the client
This help us to claim the proper amount for the procedures done to the patients
Even insurance company can provide more benefits to the patient
Hospital were properly explained why medical records are retrieved and for what reason.
Business Development Manager (India) at Globus International Coaters Pvt. LtdBusiness Development Manager (India) at Globus International Coaters Pvt. Ltd