PARMINDER SINGH
Ludhiana
Summary
Senior operations executive boosts operational efficiency and service levels to drive sustainable growth across sectors. Cross-functional collaborator and proactive executive leader with skills in policy development, tactical planning and operational problem-solving. Knowledgeable about promoting stakeholder engagement and building consensus to drive change.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Executive
Flipkart India Private Limited
03.2023 - Current
- Collaborated on operational support tasks to achieve common goal.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Trained and guided team members to maintain high productivity and performance metrics.
- Conducted regular meetings with team to discuss issues, concerns and updates.
Team Leader
Flipkart India Private Limited
06.2021 - 02.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Observed packing operations to verify conformance to specifications.
Team Leader
Mitter Fasteners Private Limited
02.2021 - 06.2021
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections.
- Partnered with senior management to analyze issues and find appropriate solutions.
- Led problem-solving activities to quickly identify and permanently resolve quality and productivity issues.
Associate
Amazon India Private Limited
02.2020 - 06.2021
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Generated prodcution reports and presentations for senior management.
Education
Bachelor of Technology - Mechanical Engineering
BBSBEC
Fatehgarh Sahib09.2019
No Degree - Senior Secondary
Govt School
Kaddon05.2017
High School Diploma -
BBSBPC
Fatehgarh Sahib07.2016
No Degree - Matric
Govt School
Kaddon03.2013
Skills
- Process Improvements
- Purchasing and Planning
- Cost Analysis and Savings
- Strategic Planning and Execution
- Supply Chain Management
- System Development
- Production
- Team Leadership
- Operations Management
Certification
- Software Learning Training Certificate of 6 Months(Designing)
- Basic+Advance Excel learning during Study.
- Solid Works/Auto Cad Internship with Infinity Designs.
6 Months Software Learning Course from EME Technologies
Emphasize technical skills such as exceptional drafting skills, proficiency in AutoCAD and design software, freehand sketching, and construction documentation, along with intangible skills like time management, an eye for detail, problem-solving abilities, a strong work ethic, and good organizational skills.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Additional Information
Martial Status:- Unmarried
Date Of Birth:- Oct 27 1998
Father's Name:- Ranjit Singh
Mother's Name:- Amarjit Kaur
Timeline
Operations Executive
Flipkart India Private Limited
03.2023 - Current
Team Leader
Flipkart India Private Limited
06.2021 - 02.2023
Team Leader
Mitter Fasteners Private Limited
02.2021 - 06.2021
Associate
Amazon India Private Limited
02.2020 - 06.2021
Bachelor of Technology - Mechanical Engineering
BBSBEC
No Degree - Senior Secondary
Govt School
High School Diploma -
BBSBPC
No Degree - Matric
Govt School
- Software Learning Training Certificate of 6 Months(Designing)
- Basic+Advance Excel learning during Study.
- Solid Works/Auto Cad Internship with Infinity Designs.
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