PARNAJITA Das
Kolkata
Summary
Experienced banking professional with a strong background in branch banking processes and customer service. Seeking a career in banking operations and relationship building where I can utilize my analytical, methodical, and systematic skills to support the operations of an organization.
Overview
5
5
years of professional experience
Work History
Personal Banker Classic
HDFC Bank LTD
Kolkata
06.2023 - Current
- Provided customer service to clients, including answering questions and resolving issues.
- Assisted customers with deposits, withdrawals, transfers, loan payments and other banking transactions.
- Cross-sold banking products such as credit cards, loans and investments.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Analyzed financial documents provided by customers to determine their needs.
- Followed operational standards, promoting security, risk management and compliance.
Relationship Officer
City Union Bank LTD
Ahmedabad
10.2019 - 06.2023
- Provided guidance on foreign exchange regulations as they relate to international trade finance activities.
- Maintained up-to-date knowledge of industry trends, regulatory changes, and market conditions impacting global trade finance activities.
- Performed due diligence reviews on potential clients prior to entering into a transaction.
- Resolved discrepancies between parties involved in the payment process.
- Identified opportunities for improvement within current processes related to trade finance operations.
- Reviewed and processed trade finance transactions, including letters of credit, collections, guarantees and open account.
- Assisted in the preparation of documents for export and import financing operations.
- Developed strategies to reduce costs related to international trade finance operations.
Education
MBA - Finance And Marketing
VELLORE INSTITUTE OF TECHNOLOGY BUSINESS SCHOOL
Chennai, TN05-2019
Bachelor of Science - Biotechnology
Gardencity College Affiliated By Bangalore Univers
Bengaluru, KA06-2016
High School Diploma -
Vikas Vidyaniketan
Visakhapatnam, AP06-2013
Skills
- Cross-Selling Products
- Relationship Building
- Customer Service
- Cross-Selling and Upselling
- Banking Policies and Procedures
- Branch operations
- Trade finance expertise
- Letter of credit management
- Bank Guarantees
Languages
English
Proficient
C2
Hindi
Advanced
C1
Bengali
Proficient
C2
Timeline
Personal Banker Classic
HDFC Bank LTD
06.2023 - Current
Relationship Officer
City Union Bank LTD
10.2019 - 06.2023
MBA - Finance And Marketing
VELLORE INSTITUTE OF TECHNOLOGY BUSINESS SCHOOL
Bachelor of Science - Biotechnology
Gardencity College Affiliated By Bangalore Univers
High School Diploma -
Vikas Vidyaniketan