Parth Mori

Systems Engineer with proven expertise at TCS in Office 365 Administration and providing Admin support for application like Microsoft Exchange, Microsoft Teams, Exchange Online, Jira Cloud, One drive for business & SharePoint Online.

I am working as L1+ Level Office 365 administrator in TCS.

Currently providing L1+ level support in Exchange Online like,User Account & Mailbox Management, Groups creation & management. Also trouble shooting of email delivery through Exchange admin message trace & Iron port message tracking logs.

Performing search and destroy tasks using Content search in Security & Compliance portal & Threat explorer. Performing user & shared mailbox data restoration tasks. PST restoration tasks.

Also, performing BAU tasks like. Mailbox & Calendar permissions issues, NDR issues, Calendar & meeting issues, Shared mailbox mapping in outlook application & OWA, Distribution list management, Outlook profile recreation, Outlook rule issues.

Have basic knowledge in Exchange online powershell commands.

Also, have knowledge in Microsoft Teams Administration like. Teams user management, Teams & Channel management, Phone number assignment.

Basic knowledge in Jira cloud application like, User management, Jira project creation. managing Issue types, Workflows, Automations & Behaviors.

Supporting BAU tasks for One Drive for business like, Sync errors, file & folder permission issues, sharing issues.

Basic knowledge in SharePoint Online like, Site creation, managing permissions, missing files recovery troubleshooting.

Microsoft 365 Certified: Teams Administrator Associate (MS-700)

Like to play competitive Esports games Like Valorant, Marvel rivals. Also, like to workout in gym everyday to maintain health and body. 

Like to play Football, Cricket & Pickle ball. 

Like to travelling.