Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Parth Sundriyal

Parth Sundriyal

Gurugram

Summary

Accomplished leader with extensive experience in business development, pre-sales, and operations strategy implementation. Successfully managed end-to-end processes, resulting in significant bottom-line impacts and improved client relationships. Awarded for excellence in growth and leadership, with notable achievements in digital transformation and market competitiveness. Skilled in contract negotiations and program implementation, fostering strategic partnerships for enhanced product ecosystems.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Director

HCLTech
Noida
04.2023 - Current
  • Lead program governance and Contract Lifecycle Management (CLM) for enterprise-wide digital transformation initiatives across geographies.
  • Directed the end-to-end program management for a multi-year, enterprise-wide CLM tool implementation, from strategic design to go-live.
  • Led Techno-Functional Strategy Alignment: Facilitated cross-functional collaboration to define and align technical requirements and business objectives, to secure stakeholder approval and drive specific requirements of Obligations management, for enterprise initiatives.
  • Championed change management, driving tool adoption through the planning and execution of comprehensive user training and feedback loops.
  • Managed post-go-live hypercare, overseeing support operations to ensure critical issues were addressed within defined SLAs.
  • Collaborate with C-suite stakeholders to align technology roadmaps with business objectives, ensuring seamless adoption across global teams.

Ast. General Manager

Tata Consultancy Service
Gurugram
01.2021 - 04.2023
  • Leading service delivery operations, Pre-sales, pro-proposals for new customer offerings spread across APAC and North America.
  • Design and Implemented customized dashboards, automation tools and agile practices for identifying opportunity areas, resulting a direct impact of 156 Mn USD in cash flows.
  • Providing partner guidance during Sales, pre-sales and solutions during sales cycle including project transition.
  • Upsell and drive Digital transformation and project implementation opportunities across processes.

Program Director

AiRo Digital
Gurugram
01.2019 - 01.2021
  • Leading digital transformation journey for multiple customer, including Robotics Process Automation (RPA) and other emerging technologies.
  • Led digital transformation with RPA, managing $5 Mn operations.
  • Authoring policies, procedures, and guidelines, developing risk-based review strategies for the technology solutions, making use of the best practices and processes.
  • Managed project timelines, ensuring adherence to scope and quality standards.

Entrepreneurial Experience

Self Employed
01.2015 - 01.2018
  • Led the idea generation and product creation for account receivable management.

Sr. Manager

HCL Technologies
Noida
01.2011 - 01.2014
  • Established CoE for Account Receivables, achieving 50% of $155 Mn target.
  • Established the overall operations account planning, sales strategy for APAC and North America.

Associate Director – Operations

RMS (Erstwhile -Part of D&B)
Gurugram
01.2008 - 01.2011
  • Led the Service Delivery Operations for USD 5.5 million business to Consumer and Business to Business Inbound/ outbound off shore contact center.
  • Improved process revenue from USD $2000 to $1.75 million P.A and received appreciation from Clients, Executive VP and Chief Operating Officer (India).

Manager

Vertex
Gurugram
01.2004 - 01.2008
  • Managed Customer service operations for utilities companies in UK and led third party collections for multiple accounts in North America.
  • Oversaw daily operations ensuring team alignment with organizational goals.
  • Managed project timelines and resources to meet strategic objectives.
  • Implemented process improvements to increase operational efficiency and effectiveness.

Team Leader

Global Vantage
Gurugram
01.2002 - 01.2004
  • Led the third-party collections team for one of the largest banks in North America.
  • Established clear team goals aligned with company objectives, tracking progress regularly.

Education

M.Com. -

DAV PG College
Dehradun
01.2001

B.Com. -

DAV PG College
Dehradun
01.1999

Skills

  • Program governance
  • Contract lifecycle management implementation
  • Change management
  • Pre-sales strategy and execution
  • Digital transformation
  • Cross-functional collaboration
  • Stakeholder engagement
  • Relationship building

Certification

  • Implementation Manager (Project Implementation Manager), UiPath Academy, 2020
  • Business Analyst (Robotics Process Automation (RPA)), UiPath Academy, 2019

Accomplishments

Received a recognition award for being a growth driver at HCL Tech.

Received a customer testimonial for publication for impacting customer cash flows in business value of $156 million USD through automation in 2021 at TCS

Received the Leadership Award for the year 2019 while working with AiRo

Timeline

Director

HCLTech
04.2023 - Current

Ast. General Manager

Tata Consultancy Service
01.2021 - 04.2023

Program Director

AiRo Digital
01.2019 - 01.2021

Entrepreneurial Experience

Self Employed
01.2015 - 01.2018

Sr. Manager

HCL Technologies
01.2011 - 01.2014

Associate Director – Operations

RMS (Erstwhile -Part of D&B)
01.2008 - 01.2011

Manager

Vertex
01.2004 - 01.2008

Team Leader

Global Vantage
01.2002 - 01.2004

M.Com. -

DAV PG College

B.Com. -

DAV PG College
Parth Sundriyal