Parth Verma
Manager Sales & Operations
Summary
Seasoned travel agent with 17 years of experience specializing in inbound and outbound tourism, demonstrating strong proficiency in itinerary building, product development, and management of sales and operations. Proven track record of delivering exceptional results while ensuring customer satisfaction drives a commitment to excellence. Passionate about contributing to organizational success through innovative solutions and a customer-centric approach. Eager to leverage extensive industry knowledge to enhance travel experiences and foster lasting client relationships.
Overview
16
16
years of professional experience
Work History
Sales Manager
Beyond Holidays
07.2024 - Current
- Enhancing sales and customer accusation.
- Oversee daily operations and ensure smooth execution of travel services.
- Develop and optimize travel products to enhance customer experience.
- Headed the sales and operations department, driving consistent revenue growth.
- Enhanced client acquisition and retention through superior service.
- Working on Meta Suite, Instagram and Facebook to generate new business.
- Working with supplier like Webbed, Ace Rooms, Expedia, GRN, Rate hawk, Stuba and many more for bookings.
- Ensured correct marketing techniques to achieve growth in organisation.
- Lead the team in achieving sales targets and improving service delivery.
- Destination Expert for South East Asia, Indian ocean and Europe.
- Heading both Inbound and Outbound Divisions for Ex UK and Ex India clientele.
Team Leader (Head of Sales Tours Division)
Brightsun Travels Pvt Ltd
05.2023 - 06.2024
- Managed and led the holiday division, focusing on sales and operations.
- Enhancing sales and customer accusation.
- Built customized travel itineraries for high-value clients.
- Hiring new talents to achieve the rights set of results.
- Working with supplier like Webbed, Ace Rooms, Expedia, GRN, Rate hawk, Stuba and many more for bookings.
- Headed the sales and operations department, driving consistent revenue growth.
- Ensured correct marketing techniques to achieve growth in organisation.
- Enhanced client acquisition and retention through superior service.
- Worked on GDS for Flight bookings
- Destination Expert for South East Asia, Indian ocean and Europe.
- Worked for both Inbound and Outbound Divisions for Ex UK and Ex India clientele.
- Trained and mentored the team in product development and client engagement.
Transport Manager
Proconnect Logistics Solutions Pvt Ltd
11.2022 - 05.2023
- Coordinated transport logistics to ensure timely travel services.
- Managed relationships with key clients and vendors to optimize operations.
Team Leader, Sales Operations
Omprime Pvt Ltd
04.2023 - 11.2023
- Directed a team in planning and executing travel arrangements.
- Enhancing sales for Priceline and WOW! fares.
- Working with US based partners like Wow fares, Priceline and Hotel Beds.
- Working on GDS such as Galilio and Aamdeus to book flights.
- Training staff to achieve higher sales.
- Worked with Ex USA clientele For Flight and Hotel bookings.
- Enhanced client acquisition and retention through superior service.
Deputy Manager
Distant Frontiers (A Unit of Thomas Cook)
03.2010 - 03.2022
- Worked as a sales and operations professional, driving consistent revenue growth.
- Worked with Marketing and product teams for development of innovative travel products and training programs.
- Specialized in tour packages for India, Sri-Lanka, Bhutan and Nepal.
- Worked with UK brand like Audley, Voyages Jules Verne’s and Great Rail Journeys for Inbound travel Itinerary
- Enhancing sales and customer accusation.
- Itinerary building and sales were a part of my job profile.
- Worked for Inbound Divisions for Ex UK and Ex USA clientele.
- Successfully managed key accounts, ensuring repeat business and client satisfaction.
Education
Bachelor of Commerce (B.Com) Honors -
Delhi University
01.2010
Skills
- Personalized travel planning
- Product training facilitation
- Sales management
Timeline
Sales Manager
Beyond Holidays
07.2024 - Current
Team Leader (Head of Sales Tours Division)
Brightsun Travels Pvt Ltd
05.2023 - 06.2024
Team Leader, Sales Operations
Omprime Pvt Ltd
04.2023 - 11.2023
Transport Manager
Proconnect Logistics Solutions Pvt Ltd
11.2022 - 05.2023
Deputy Manager
Distant Frontiers (A Unit of Thomas Cook)
03.2010 - 03.2022
Bachelor of Commerce (B.Com) Honors -
Delhi University
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